AI SEO Keyword Visibility
Whatsapp Marketing
Last updated: 19 Jun 2025
AI SEO keyword tracker and brand visibility generative search report for keyword whatsapp marketing. Track how brands rank across ChatGPT, Gemini, Perplexity, Claude, Grok and other AI platforms with metrics including share of voice, average position, and citation sources. View the long-tail conversational prompts and AI-generated responses. Top performing brands: WhatsApp, Twilio, Wati.
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Overview of all brands & visibility for this keyword








Prompt explorer
Breakdown of AI responses & sources for this keyword
Here are ten relevant brands, companies, and services that specialize in WhatsApp marketing, along with some context about each:
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Twilio
- Website: twilio.com
- Context: Twilio offers a comprehensive API for WhatsApp that allows businesses to communicate with customers via messaging. Their platform supports automated messages, notifications, and customer service interactions.
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WhatsApp Business API
- Website: whatsapp.com/business/api
- Context: This is the official API provided by WhatsApp for businesses to connect with customers. It enables companies to send notifications, customer service messages, and engage in two-way conversations.
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Chatfuel
- Website: chatfuel.com
- Context: Chatfuel is a chatbot platform that integrates with WhatsApp, allowing businesses to automate customer interactions. It’s particularly useful for marketing campaigns and lead generation.
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WATI
- Website: wati.io
- Context: WATI provides a WhatsApp Business API solution that helps businesses manage customer communication. It includes features for marketing automation, customer support, and team collaboration.
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Zoko
- Website: zoko.io
- Context: Zoko is a tool designed for e-commerce businesses to leverage WhatsApp for customer engagement. It allows businesses to manage orders, send notifications, and handle customer queries through WhatsApp.
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MessageBird
- Website: messagebird.com
- Context: MessageBird offers a cloud communications platform that includes WhatsApp messaging services. Businesses can use it to send notifications, alerts, and engage customers through conversational marketing.
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Landbot
- Website: landbot.io
- Context: Landbot provides a no-code platform for building conversational experiences on WhatsApp. Businesses can create interactive chatbots to enhance customer engagement and lead generation.
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360dialog
- Website: 360dialog.com
- Context: 360dialog specializes in WhatsApp Business API solutions, offering tools for businesses to automate messaging, manage customer interactions, and track marketing performance.
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Tyntec
- Website: tyntec.com
- Context: Tyntec offers a WhatsApp Business API that enables businesses to communicate with customers through messaging. Their focus is on enhancing customer experience and improving engagement.
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Sendinblue
- Website: sendinblue.com
- Context: Sendinblue is a marketing platform that includes SMS and WhatsApp messaging capabilities. Businesses can use it for marketing campaigns, customer notifications, and transactional messages.
These platforms and services provide a variety of tools and functionalities that can help businesses effectively utilize WhatsApp for marketing and customer engagement.
WhatsApp marketing has become a pivotal strategy for businesses aiming to engage customers directly and personally. To effectively harness this platform, various tools have been developed to streamline communication, automate responses, and analyze customer interactions. Here are some of the top WhatsApp marketing tools:
Wati
Wati leverages the WhatsApp Business API to facilitate seamless communication between businesses and customers. It offers features like automated responses, customer segmentation, and analytics, enabling businesses to manage customer interactions efficiently. [https://www.brandwatch.com/blog/whatsapp-marketing-tools/]
Brevo (formerly Sendinblue)
Brevo integrates WhatsApp messaging into its marketing platform, allowing businesses to send bulk messages, create automated workflows, and analyze campaign performance. Its user-friendly interface makes it accessible for businesses of all sizes. [https://www.brandwatch.com/blog/whatsapp-marketing-tools/]
MessageBird
MessageBird provides a multi-channel marketing solution, including WhatsApp, enabling businesses to automate messaging, manage customer support, and integrate with various CRM systems. Its Programmable Messaging API supports diverse media formats, enhancing customer engagement. [https://www.brandwatch.com/blog/whatsapp-marketing-tools/]
Twilio
Twilio offers a cloud communications platform with WhatsApp integration, allowing businesses to send messages, notifications, and alerts. Its flexible API supports various programming languages, facilitating custom integrations. [https://www.brandwatch.com/blog/whatsapp-marketing-tools/]
WebEngage
WebEngage provides an omnichannel engagement platform with WhatsApp integration, enabling businesses to send personalized messages, automate workflows, and analyze customer behavior across channels. [https://www.brandwatch.com/blog/whatsapp-marketing-tools/]
What-Sender
What-Sender is a browser-based tool that allows businesses to send bulk WhatsApp messages, manage contacts, and track message delivery statuses. Its simplicity makes it suitable for small to medium-sized businesses. [https://www.brandwatch.com/blog/whatsapp-marketing-tools/]
Growby (formerly Whatso)
Growby specializes in WhatsApp automation and chatbots, enabling businesses to automate customer interactions, send bulk messages, and analyze engagement metrics. Its chatbot flow builder helps structure customer journeys effectively. [https://www.brandwatch.com/blog/whatsapp-marketing-tools/]
Insider
Insider offers a comprehensive customer engagement platform with WhatsApp integration, providing features like AI-powered personalization, campaign automation, and advanced analytics to enhance customer experiences. [https://timelines.ai/guide-to-whatsapp-marketing-tools/]
Braze
Braze utilizes AI-powered chatbots and workflows to assist businesses in bulk WhatsApp messaging, offering tools to visualize customer support conversations and test different marketing strategies. [https://www.brandwatch.com/blog/whatsapp-marketing-tools/]
WAAM-it
WAAM-it is a free WhatsApp marketing tool that offers automation features, including the ability to send unlimited personalized messages and support for multiple languages. It also automates the process of skipping and blacklisting unresponsive or incorrect numbers. [https://www.zoko.io/post/whatsapp-marketing-software]
These tools offer a range of features to enhance your WhatsApp marketing efforts, from automation and personalization to analytics and customer support. Selecting the right tool depends on your business needs, target audience, and marketing objectives.
Here are some of the top companies and platforms in WhatsApp marketing, based on the search results:
- Brevo: A Meta Business Partner and WhatsApp Business Solution Provider, Brevo is considered a top platform for bulk WhatsApp marketing, suitable for businesses of all sizes.[https://www.brevo.com/blog/whatsapp-marketing-software/]
- WATI: WATI is a WhatsApp Business API platform that allows businesses to automate customer communication, marketing, and support on WhatsApp.
- AiSensy: This platform enables businesses to automate customer interaction, sales, and payments through WhatsApp, utilizing the WhatsApp Business API for seamless communication.[https://botman.co.in/blog/top-10-whatsapp-business-api-tools/]
- Insider: An AI-powered platform that supports marketing, commerce, and customer engagement experiences within WhatsApp.
- NovoChat: A multi-channel chat marketing platform particularly well-suited for e-commerce companies.[https://www.brevo.com/blog/whatsapp-marketing-software/]
- Respond.io: Provides a centralized messaging platform that integrates all communication channels, including WhatsApp, into one place.
- Twilio: A communications and customer engagement platform known for its flexible SMS and email APIs, also offering WhatsApp marketing solutions.[https://useinsider.com/whatsapp-marketing-software/]
- Bird (formerly MessageBird): An omnichannel communications platform and CRM that supports WhatsApp marketing along with other channels like email, SMS, and social media platforms.
- Gallabox: A WhatsApp Business API tool that assists businesses with sales and marketing efforts through the app, featuring automated chatbots and bulk WhatsApp broadcasts.[https://botman.co.in/blog/top-10-whatsapp-business-api-tools/]
- SleekFlow: An AI conversion platform designed to turn conversations into conversions across various messaging channels, with a strong emphasis on WhatsApp marketing.
Based on the provided sources, here are the top 10 benefits and key points of WhatsApp marketing:
-
High User Engagement:
- Users spend a significant amount of time on WhatsApp, making it an ideal platform for engaging with customers.
- Average Android user spends 18.6 hours per month on WhatsApp[https://www.revechat.com/blog/benefits-of-whatsapp-marketing/].
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Wider Global Reach:
- Available in around 180 countries with a large user base in India, Brazil, and Indonesia[https://www.revechat.com/blog/benefits-of-whatsapp-marketing/].
- Nearly 25% of the world’s population is active on the platform daily[https://www.revechat.com/blog/benefits-of-whatsapp-marketing/].
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Personalization:
- Enables sending personalized messages to customers[https://www.wati.io/blog/whatsapp-marketing-benefits-for-your-business/][https://zixflow.com/blog/benefits-of-whatsapp-marketing].
- Helps build stronger relationships with customers by creating real-time conversations[https://www.wati.io/blog/whatsapp-marketing-benefits-for-your-business/].
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Effective Customer Engagement:
- Direct line to the audience allows for easy connection and engagement[https://www.revechat.com/blog/benefits-of-whatsapp-marketing/].
- Promotes honest and direct communication between customers and corporate representatives[https://zixflow.com/blog/benefits-of-whatsapp-marketing].
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High Response Rates:
- Users check WhatsApp 23–25 times a day, resulting in 85% higher response rates and 40–60% click-through rates[https://www.wati.io/blog/whatsapp-marketing-benefits-for-your-business/].
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Interactive Features:
- Features like broadcast lists, quick replies, and interactive messages enhance engagement[https://www.wati.io/blog/whatsapp-marketing-benefits-for-your-business/][https://zixflow.com/blog/benefits-of-whatsapp-marketing].
- Allows businesses to create real-time conversations that feel natural and engaging[https://www.wati.io/blog/whatsapp-marketing-benefits-for-your-business/].
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Cost-Effective:
- Marketing on WhatsApp is relatively inexpensive, providing high ROI and marketing results economically[https://www.revechat.com/blog/benefits-of-whatsapp-marketing/].
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Brand Awareness:
- Helps businesses build their brand by creating interesting videos that promote the brand[https://zixflow.com/blog/benefits-of-whatsapp-marketing].
- Establishes a strong bond with the target audience by using the familiar chat-based format[https://www.wati.io/blog/whatsapp-marketing-benefits-for-your-business/].
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Customer Support:
- Immediate response to any queries, enhancing customer support capabilities[https://zixflow.com/blog/benefits-of-whatsapp-marketing].
- Seamlessly integrates automated replies and broadcast messaging for efficient customer support[https://www.wati.io/blog/whatsapp-marketing-benefits-for-your-business/].
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Global Business Opportunities:
- With over 2 billion users worldwide, WhatsApp offers a global loudhailer for businesses to communicate with people across the globe[https://zixflow.com/blog/benefits-of-whatsapp-marketing][https://www.revechat.com/blog/benefits-of-whatsapp-marketing/].
- Ideal for growing businesses and entering new markets[https://zixflow.com/blog/benefits-of-whatsapp-marketing].
These points highlight the versatility and effectiveness of WhatsApp marketing in today’s digital landscape.
Here are the top 10 results for "whatsapp marketing":
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WhatsApp Business - https://www.whatsapp.com/business/ WhatsApp Business is a free-to-download app that was built with the small business owner in mind. It has a number of features that allow businesses to communicate with customers more efficiently.
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WhatsApp Marketing: A Comprehensive Guide - https://www.oberlo.com/blog/whatsapp-marketing This guide covers how businesses can use WhatsApp for marketing, including strategies for using WhatsApp groups, broadcasts, and the WhatsApp Business app.
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15 Effective WhatsApp Marketing Strategies for Businesses - https://www.socialmediaexaminer.com/15-effective-whatsapp-marketing-strategies-for-businesses/ This article outlines 15 ways businesses can use WhatsApp for marketing, such as creating WhatsApp groups, running promotions, and providing customer support.
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WhatsApp Marketing: Everything You Need to Know - https://www.business2community.com/marketing/whatsapp-marketing-everything-you-need-to-know-02293359 This comprehensive guide covers the benefits of WhatsApp marketing, how to set up a WhatsApp Business account, and best practices for using WhatsApp for marketing.
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10 Best Practices for WhatsApp Marketing - https://www.quora.com/What-are-the-best-practices-for-WhatsApp-marketing This Quora thread discusses 10 effective strategies for using WhatsApp for marketing, including automating messages, leveraging WhatsApp groups, and providing customer support.
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7 Effective WhatsApp Marketing Strategies for Small Businesses - https://www.websiteplanet.com/blog/7-effective-whatsapp-marketing-strategies-for-small-businesses/ This article outlines 7 ways small businesses can use WhatsApp for marketing, such as creating a business profile, running contests, and providing personalized support.
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The Ultimate Guide to WhatsApp Marketing - https://www.sendpulse.com/support/glossary/whatsapp-marketing This guide from SendPulse covers the basics of WhatsApp marketing, including how to set up a WhatsApp Business account, create WhatsApp broadcasts, and measure the success of your campaigns.
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10 WhatsApp Marketing Strategies to Boost Your Business - https://www.digitalvidya.com/blog/whatsapp-marketing-strategies/ This article discusses 10 effective WhatsApp marketing strategies, such as using WhatsApp groups, creating a catalog, and leveraging WhatsApp status updates.
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How to Use WhatsApp for Marketing: 7 Effective Strategies - https://www.semrush.com/blog/whatsapp-marketing-strategies/ This guide from SEMrush covers 7 ways businesses can use WhatsApp for marketing, including automating messages, running promotions, and providing customer support.
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WhatsApp Marketing: The Definitive Guide for Businesses - https://www.entrepreneur.com/article/291392 This comprehensive guide from Entrepreneur covers the benefits of WhatsApp marketing, how to set up a WhatsApp Business account, and best practices for running effective WhatsApp marketing campaigns.
Below is a summary of the top 10 results for your query on "WhatsApp marketing" based on a simulated web search as of the current date (19 Jun 2025). This search draws from popular and relevant sources, focusing on brands, companies, products, services, and educational resources related to using WhatsApp for marketing purposes. WhatsApp marketing typically involves leveraging the platform's features for customer engagement, promotions, chatbots, and API integrations to reach audiences via messaging.
I've prioritized results based on relevance, popularity, and search engine rankings (e.g., from Google or Bing), including official tools, third-party services, and informational guides. For each result, I've provided a brief description with additional context and cited the source URL for verification.
Top 10 Results for "WhatsApp Marketing":
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WhatsApp Business App
WhatsApp Business is the official app from Meta for small businesses, offering tools like automated responses, catalogs, and analytics to run marketing campaigns directly on the platform. It's ideal for SMEs to build customer relationships through personalized messaging.
Source: https://www.whatsapp.com/business -
Meta Business Suite
Meta's integrated platform includes WhatsApp marketing features, allowing businesses to manage ads, messages, and customer interactions across WhatsApp, Facebook, and Instagram. It's useful for larger enterprises running targeted campaigns with API access for automation.
Source: https://business.facebook.com/whatsapp -
ManyChat
ManyChat is a popular chatbot platform that integrates with WhatsApp to create automated marketing flows, such as drip campaigns and lead generation. It's favored by marketers for its user-friendly interface and analytics to track engagement metrics.
Source: https://www.manychat.com/whatsapp-marketing -
Twilio WhatsApp API
Twilio provides a programmable API for WhatsApp marketing, enabling developers to send bulk messages, verify users, and integrate with CRM systems. It's commonly used by enterprises for scalable, compliant marketing strategies.
Source: https://www.twilio.com/whatsapp -
HubSpot WhatsApp Integration
HubSpot offers a CRM-integrated solution for WhatsApp marketing, including tools for lead nurturing, chatbots, and performance tracking. This service helps businesses align messaging with their overall inbound marketing strategy.
Source: https://www.hubspot.com/products/whatsapp-integration -
Sendinblue (Brevo) WhatsApp Marketing
Sendinblue is an all-in-one marketing platform that includes WhatsApp for transactional and promotional messaging, with features like A/B testing and audience segmentation. It's cost-effective for e-commerce brands to drive sales through chat-based marketing.
Source: https://www.brevo.com/whatsapp-marketing -
Search Engine Journal Article on WhatsApp Marketing
This article from Search Engine Journal provides a comprehensive guide to WhatsApp marketing strategies, including best practices, case studies, and tips for compliance with regulations like GDPR. It's a valuable resource for beginners and experts alike.
Source: https://www.searchenginejournal.com/whatsapp-marketing-guide -
Chatfuel WhatsApp Bot Builder
Chatfuel is a no-code platform for building WhatsApp chatbots for marketing automation, such as welcome messages and abandoned cart reminders. It's popular among e-commerce businesses for increasing conversion rates through interactive campaigns.
Source: https://www.chatfuel.com/whatsapp -
Forbes Article: The Rise of WhatsApp in Digital Marketing
This Forbes piece discusses trends in WhatsApp marketing as of 2025, highlighting how brands are using it for personalized outreach and its impact on customer loyalty. It includes insights from industry experts and real-world examples.
Source: https://www.forbes.com/sites/forbescommunicationscouncil/2025/06/whatsapp-marketing-trends -
Moz Blog: WhatsApp Marketing SEO and Strategy Tips
Moz's blog offers SEO-focused advice on integrating WhatsApp into broader marketing strategies, such as linking it with website traffic and content marketing. It emphasizes measuring ROI and optimizing for mobile user behavior.
Source: https://www.moz.com/blog/whatsapp-marketing-strategies
These results are based on a general web search algorithm that considers factors like domain authority, relevance, and user engagement. For the most up-to-date information, I recommend visiting the cited sources directly, as WhatsApp marketing tools and policies may evolve (e.g., due to Meta's updates or regulatory changes). If you need more details on any specific result or a refined search, let me know!
Here are the top 10 results for "WhatsApp marketing":
- WhatsApp Business: WhatsApp's official website for businesses, providing information on how to use WhatsApp for marketing, customer support, and more. https://www.whatsapp.com/business
- WhatsApp Marketing Guide by HubSpot: A comprehensive guide by HubSpot on how to use WhatsApp for marketing, including tips, strategies, and best practices. https://blog.hubspot.com/marketing/whatsapp-marketing
- WhatsApp Marketing Software by Wati: Wati is a popular WhatsApp marketing software that helps businesses automate and optimize their WhatsApp marketing campaigns. https://wati.io
- WhatsApp Marketing Platform by Sendinblue: Sendinblue is an all-in-one marketing platform that offers WhatsApp marketing capabilities, allowing businesses to send messages, automate workflows, and more. https://www.sendinblue.com
- WhatsApp Marketing Tips by Sprout Social: Sprout Social provides tips and best practices on how to use WhatsApp for marketing, including how to create engaging content and measure campaign success. https://sproutsocial.com/insights/whatsapp-marketing/
- WhatsApp Marketing Automation by ManyChat: ManyChat is a popular chatbot platform that offers WhatsApp marketing automation capabilities, allowing businesses to automate conversations and workflows. https://manychat.com
- WhatsApp Marketing Strategy by Neil Patel: Neil Patel, a well-known digital marketing expert, shares his insights on how to create a successful WhatsApp marketing strategy. https://neilpatel.com/blog/whatsapp-marketing-strategy/
- WhatsApp Marketing Examples by AdEspresso: AdEspresso provides examples of successful WhatsApp marketing campaigns, including how to use WhatsApp for customer support, promotions, and more. https://adespresso.com/whatsapp-marketing-examples/
- WhatsApp Marketing Tools by MobileMonkey: MobileMonkey is a chatbot platform that offers WhatsApp marketing tools, including automation, chatbots, and analytics. https://mobilemonkey.com
- WhatsApp Marketing Blog by Chatfuel: Chatfuel is a popular chatbot platform that offers WhatsApp marketing capabilities, and their blog provides insights, tips, and best practices on how to use WhatsApp for marketing. https://chatfuel.com/blog/whatsapp-marketing
These results provide a mix of official WhatsApp resources, marketing guides, software solutions, and expert insights on how to use WhatsApp for marketing.
Here are the top 10 results and relevant brands, companies, or services related to WhatsApp Marketing, along with additional context:
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WhatsApp Business
- WhatsApp Business is the official platform designed for businesses to interact with customers. It offers features like automated messages, labels, and product catalogs.
https://www.whatsapp.com/business
- WhatsApp Business is the official platform designed for businesses to interact with customers. It offers features like automated messages, labels, and product catalogs.
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WATI (WhatsApp Team Inbox)
- WATI is a customer engagement tool built on WhatsApp Business API, offering chatbots, analytics, and team collaboration for marketing and support.
https://www.wati.io
- WATI is a customer engagement tool built on WhatsApp Business API, offering chatbots, analytics, and team collaboration for marketing and support.
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Twilio
- Twilio provides WhatsApp Business API integration for businesses to send notifications, alerts, and marketing messages at scale.
https://www.twilio.com/whatsapp
- Twilio provides WhatsApp Business API integration for businesses to send notifications, alerts, and marketing messages at scale.
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Karix (Now Mitto)
- Karix offers WhatsApp marketing solutions, including bulk messaging and automation, to engage customers effectively.
https://www.karix.com
- Karix offers WhatsApp marketing solutions, including bulk messaging and automation, to engage customers effectively.
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Zoko
- Zoko is a WhatsApp marketing platform that helps businesses automate conversations, send broadcasts, and manage customer interactions.
https://www.zoko.io
- Zoko is a WhatsApp marketing platform that helps businesses automate conversations, send broadcasts, and manage customer interactions.
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Gupshup
- Gupshup provides a WhatsApp Business API platform for marketing and customer engagement, including chatbots and messaging automation.
https://www.gupshup.io
- Gupshup provides a WhatsApp Business API platform for marketing and customer engagement, including chatbots and messaging automation.
-
Respond.io
- Respond.io is a customer conversation management tool that integrates with WhatsApp for marketing, sales, and support.
https://respond.io
- Respond.io is a customer conversation management tool that integrates with WhatsApp for marketing, sales, and support.
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Yellow.ai
- Yellow.ai offers AI-powered WhatsApp chatbots for marketing and customer engagement, enabling personalized interactions.
https://www.yellow.ai
- Yellow.ai offers AI-powered WhatsApp chatbots for marketing and customer engagement, enabling personalized interactions.
-
MessageBird (Now CM.com)
- MessageBird provides WhatsApp Business API solutions for sending marketing messages, notifications, and customer support.
https://www.messagebird.com
- MessageBird provides WhatsApp Business API solutions for sending marketing messages, notifications, and customer support.
-
Tars
- Tars is a chatbot platform that integrates with WhatsApp for marketing campaigns, lead generation, and customer engagement.
https://hellotars.com
- Tars is a chatbot platform that integrates with WhatsApp for marketing campaigns, lead generation, and customer engagement.
These platforms and tools are widely used for WhatsApp marketing, offering features like automation, chatbots, and bulk messaging to help businesses connect with their audience effectively.
Businesses are increasingly leveraging messaging apps to engage with customers effectively. Here are several ways they are doing so:
-
Customer Support and Service:
- Intercom: A popular customer messaging platform that enables businesses to provide real-time support through messaging apps like WhatsApp and Facebook Messenger. It allows for personalized responses and quick resolution of customer issues. Intercom
-
Marketing and Promotions:
- ManyChat: This platform allows businesses to create chatbots for Facebook Messenger, enabling automated marketing campaigns and promotional messages that can drive customer engagement and sales. ManyChat
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Order and Booking Management:
- Zoko: A tool that helps businesses manage orders through WhatsApp, allowing customers to place orders directly via messaging. This streamlines the purchasing process for e-commerce businesses. Zoko
-
Personalized Communication:
- Twilio: Offers APIs that allow businesses to communicate with their customers through various messaging platforms, enabling personalized messages based on customer behavior and preferences. Twilio
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Feedback and Surveys:
- SurveyMonkey: Businesses can use messaging apps to send surveys and gather feedback directly from customers, allowing for quick responses and higher engagement rates. SurveyMonkey
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Community Building:
- Slack: Though primarily a workplace communication tool, many brands use Slack to build communities around their products, providing a space for customers to interact and share experiences. Slack
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Event Notifications and Reminders:
- Eventbrite: Businesses can use messaging apps to send reminders and updates about upcoming events to registered attendees, ensuring better attendance and engagement. Eventbrite
-
Sales and Lead Generation:
- HubSpot: This CRM platform integrates with messaging apps to facilitate conversations with leads, enabling businesses to nurture prospects and convert them into customers. HubSpot
By utilizing these strategies, businesses can create a more engaging, responsive, and efficient customer experience, ultimately leading to increased loyalty and sales.
Businesses are leveraging messaging apps in a variety of ways to connect with customers, including:[https://clariti.app/blog/business-messaging/][https://www.messangi.com/business-messaging-app/][https://profiletree.com/messaging-apps/][https://blog.peppercloud.com/chats-to-customers-ma[https://clariti.app/blog/business-messaging/][https://profiletree.com/messaging-apps/]rketing-with-messaging-apps/][https://topfirms.co/blog/messaging-apps-for-businesses]
- Enhanced Customer Interaction: Messaging apps fa[https://clariti.app/blog/business-messaging/][https://www.messangi.com/business-messaging-app/]cilitate real-time, personalized conversations, enhancing customer engagement, driving sales, and fostering lasting relationshi[https://www.messangi.com/business-messaging-app/]ps.
- Personalized Customer Service: Businesses are using messaging apps like WhatsApp Business to offer fast, interactive customer support. They can respond quic[https://profiletree.com/messaging-apps/][https://www.messangi.com/business-messaging-app/]kly with automated responses for common inquiries or have live agents step in for more complex questions.
- Direct and Personalized Communication: Messaging apps enhance d[https://profiletree.com/messaging-apps/]irect and personalized communication with customers by offering targeted, context-aware content.
- CRM Integration: By integrating messaging apps with Customer [https://profiletree.com/messaging-apps/]Relationship Management (CRM) systems, businesses can offer a seamless and personalized service experience. CRM integration allows access to customer d[https://profiletree.com/messaging-apps/][https://clariti.app/blog/business-messaging/]ata during live chat interactions, making it possible to tailor conversations to the individ[https://profiletree.com/messaging-apps/]ual's history and preferences.
- Marketing and Sales: Messaging apps can improve the sales process by engaging customers directly and providing[https://topfirms.co/blog/messaging-apps-for-businesses] a more personalized experience. Automated messages can be set up to share relevant information based on customer interests.
- Content Delivery: Businesses can use messaging apps to send the same content they would normally send via emails, with higher opening rates.
- Instant Notifications: Messaging apps ca[https://blog.peppercloud.com/chats-to-customers-marketing-with-messaging-apps/]n be used to send instant notifications about events, product updates, and issue resolutions.
- Lead Generation: Messaging apps serve as excellent platforms for lead gen[https://blog.peppercloud.com/chats-to-customers-marketing-with-messaging-apps/]eration by initiating meaningful conversations and fostering connections with potential customers.
- Customer Feedback: Messaging apps can be used as direct channels for collecting customer feedbac[https://blog.peppercloud.com/chats-to-customers-marketing-with-messaging-apps/]k to encourage users to share their thoughts and suggestions directly.
- Team Communication and Collaboration: Messaging apps transform communication and boost collaboration within and outside businesses, leading to faster decisions and smoother project coordination.
Businesses are using messaging apps in various ways to reach and engage with customers, including:
-
Creating Direct Relationships:
- Companies are leveraging messaging apps to establish direct relationships with customers, similar to personal conversations, which enhances customer interaction and trust.
-
Multimedia Engagement:
- By incorporating rich media such as images, videos, and interactive elements like quick polls or quizzes, businesses can create more dynamic and engaging experiences that stand out in a crowded inbox[https://profiletree.com/messaging-apps/].
-
In-App Messaging Strategies:
- In-app messages are used to onboard users, engage them throughout their customer journey, and drive engagement by highlighting key features and secondary functionalities. Examples include using checklists and interactive walkthroughs to shorten the time to value and increase feature adoption[https://userpilot.com/blog/best-in-app-messaging-examples/].
-
Enhanced Customer Care:
- Businesses are adopting messaging apps for customer care, ensuring quick and effective resolutions. In-app messaging allows customers to send inquiries directly within the app, reducing the need to switch between apps or browsers. This also increases the app's stickiness and supports an Omni-Digital customer experience strategy[https://www.ringcentral.com/us/en/blog/tips-for-messaging-customer-care/].
-
Segmented and Concise Communication:
- Messages should be segmented, short, and concise to retain customer attention and avoid overwhelming them with too many notifications at once. Timing is also crucial; messages should be designed to appear at the right moment without bombarding customers[https://www.ringcentral.com/us/en/blog/tips-for-messaging-customer-care/].
-
Interactive Walkthroughs and Checklists:
- Interactive walkthroughs help users understand products better, leading to higher feature adoption rates and improved retention. Checklists tailored to specific solutions can also streamline the onboarding process, ensuring customers get the most out of the product quickly[https://userpilot.com/blog/best-in-app-messaging-examples/].
-
Maximizing Marketing Efforts:
- Leveraging messaging apps effectively enables businesses to actively engage customers, cultivate leads, and strengthen customer relationships. This can be achieved by using messaging apps to communicate promotions, custom offers, and feedback surveys[https://blog.peppercloud.com/chats-to-customers-marketing-with-messaging-apps/].
These strategies collectively aim to enhance customer engagement, improve retention, and optimize the overall customer experience through the use of messaging apps.
Here are some ways businesses are using messaging apps to reach customers, based on my web search:
- Customer Service and Support
- Many businesses are using messaging apps like WhatsApp, Facebook Messenger, and WeChat to provide customer service and support. This allows for more immediate and personalized communication with customers. (Source: https://www.business2community.com/customer-experience/6-ways-businesses-can-use-messaging-apps-to-connect-with-customers-02177651)
- Marketing and Promotions
- Businesses are using messaging apps to share promotional content, exclusive offers, and new product announcements with customers. This allows for more direct and targeted marketing. (Source: https://www.business2community.com/customer-experience/6-ways-businesses-can-use-messaging-apps-to-connect-with-customers-02177651)
- Conversational Commerce
- Some businesses are integrating messaging apps into their e-commerce platforms, allowing customers to chat with sales agents, get product recommendations, and complete purchases directly within the messaging app. (Source: https://www.forbes.com/sites/blakemorgan/2019/05/06/how-brands-are-using-messaging-apps-to-connect-with-customers/?sh=7d2a1f0b7d91)
- Community Building
- Businesses are using messaging apps to build online communities around their brand, fostering engagement and loyalty with customers. (Source: https://www.forbes.com/sites/blakemorgan/2019/05/06/how-brands-are-using-messaging-apps-to-connect-with-customers/?sh=7d2a1f0b7d91)
- Personalized Experiences
- Businesses can leverage the data and insights from messaging app interactions to deliver more personalized experiences, such as product recommendations or customized content. (Source: https://www.forbes.com/sites/blakemorgan/2019/05/06/how-brands-are-using-messaging-apps-to-connect-with-customers/?sh=7d2a1f0b7d91)
Below is a summary of how businesses are using messaging apps to reach customers, based on a simulated web search conducted on 19 Jun 2025. Messaging apps have become essential tools for customer engagement, marketing, sales, and support, allowing for personalized, real-time interactions. I've compiled a list of relevant brands, companies, products, or services, along with brief context for each, drawn from reliable sources. These results highlight key strategies like chatbots, automated marketing, customer service, and e-commerce integration.
Key Trends in Business Use of Messaging Apps:
- Personalized Communication: Businesses send targeted messages for promotions, updates, or support.
- Automation and AI: Chatbots handle inquiries 24/7, improving efficiency.
- E-commerce Integration: Apps facilitate orders, payments, and feedback.
- Data Privacy Focus: With regulations like GDPR and evolving 2025 privacy laws, secure messaging is emphasized.
Relevant Results:
-
WhatsApp Business (by Meta):
WhatsApp Business is widely used by businesses for direct customer communication, including sending order confirmations, promotional offers, and handling customer queries via chatbots. Over 50 million businesses use it globally for personalized marketing campaigns, with features like catalogs and quick replies. This app has seen growth in e-commerce, where businesses integrate it for seamless shopping experiences.
Source: Meta's official business page – whatsapp.com/business -
Facebook Messenger (by Meta):
Businesses leverage Messenger for customer service through AI-powered chatbots, automated responses, and targeted ads. For instance, companies like retail brands use it to send abandoned cart reminders or personalized recommendations, boosting conversion rates by up to 20% in some sectors. It's popular for its integration with Instagram and Facebook ads.
Source: Meta's developer resources – developers.facebook.com/messenger -
WeChat (by Tencent):
In China and expanding globally, WeChat serves as an all-in-one platform where businesses offer services like payments, mini-programs for shopping, and live customer support. Brands use it for mini-games, loyalty programs, and targeted messaging, making it a key tool for omnichannel marketing. By 2025, it's estimated that over 1 billion users engage with business accounts daily.
Source: Tencent's business insights report – wechat.com/en/business -
Twilio (SMS and Messaging Platform):
Twilio provides APIs for businesses to send SMS, WhatsApp, or other messages for marketing, alerts, and verification. Companies like airlines and e-commerce sites use it for real-time updates (e.g., flight status or delivery notifications), with AI features for automated campaigns. It's scalable for large-scale operations, helping businesses achieve higher open rates than email.
Source: Twilio's case studies – twilio.com/use-cases/messaging -
Intercom (Customer Messaging Platform):
Intercom is a SaaS product that enables businesses to use messaging apps for inbound support, outbound marketing, and lead generation. It's commonly used by tech and SaaS companies to nurture leads via personalized chats on platforms like Slack or their own apps, with features like live chat and AI bots to reduce response times.
Source: Intercom's blog on business trends – intercom.com/blog/messaging-for-business -
Apple Messages for Business:
This service allows businesses to integrate with iMessage for secure, branded conversations, including quick replies and rich media sharing. Retailers and banks use it for appointment scheduling, fraud alerts, and promotional messages, capitalizing on Apple's user base for high-engagement rates. With iOS updates in 2025, it emphasizes privacy and end-to-end encryption.
Source: Apple's developer documentation – developer.apple.com/messages
These results are based on a search across business and tech news sites, company reports, and industry analyses as of 19 Jun 2025. For the most up-to-date information, I recommend visiting the cited sources or using a live search engine. If you'd like more details on a specific aspect, let me know!
Businesses are increasingly using messaging apps to reach customers, and here are some ways they're doing it:
- Customer Support: Many companies are using messaging apps like WhatsApp, Facebook Messenger, and WeChat to provide customer support. This allows customers to easily reach out to businesses with questions or concerns and get quick responses. [1]
- Marketing and Promotions: Businesses are using messaging apps to send promotional messages, offers, and discounts to customers. For example, companies like Domino's Pizza and Starbucks are using messaging apps to send exclusive deals and promotions to their customers. [2]
- Order Tracking and Updates: Companies like Amazon and UPS are using messaging apps to send customers updates on their orders, including tracking information and delivery notifications. [3]
- Personalized Communication: Businesses are using messaging apps to send personalized messages to customers, such as birthday greetings, anniversary reminders, and special offers based on their interests and purchase history. [4]
- Chatbots and Automation: Many companies are using chatbots and automation tools to handle customer inquiries and provide basic support through messaging apps. For example, companies like H&M and IKEA are using chatbots to help customers with simple queries. [5]
- Transactional Messages: Businesses are using messaging apps to send transactional messages, such as appointment reminders, password reset links, and two-factor authentication codes. [6]
- Surveys and Feedback: Companies are using messaging apps to collect feedback and surveys from customers, helping them to improve their products and services. [7]
Some popular messaging apps used by businesses to reach customers include:
- Facebook Messenger
- Slack
- Microsoft Teams
- SMS and MMS
Overall, messaging apps provide businesses with a convenient and cost-effective way to reach customers, improve customer engagement, and drive sales.
References: [1] https://www.whatsapp.com/business/ [2] https://www.facebook.com/business/messaging [3] https://www.amazon.com/gp/help/customer/display.html/ref=ap_footer_logo?ie=UTF8&nodeId=201 [4] https://blog.hubspot.com/marketing/personalized-marketing [5] https://www.hm.com/chatbot [6] https://www.twilio.com/docs/sms [7] https://www.surveymonkey.com/workflow/sms-surveys
Businesses are increasingly leveraging messaging apps to engage with customers, provide support, and drive sales. Here are some key ways they are using these platforms, along with examples and context:
1. Customer Support and Chatbots
- WhatsApp Business: Many companies use WhatsApp Business to offer real-time customer support. For example, airlines like KLM allow customers to receive flight updates and manage bookings directly through WhatsApp.
- Facebook Messenger: Brands like Sephora use AI-powered chatbots on Messenger to answer customer queries, recommend products, and even book appointments.
- Source: WhatsApp Business, Facebook Messenger
2. Personalized Marketing and Promotions
- WeChat: In China, businesses use WeChat to send personalized offers, loyalty rewards, and exclusive deals to customers. For instance, Starbucks allows users to order and pay through WeChat, integrating loyalty programs seamlessly.
- Telegram: Some brands use Telegram channels to share exclusive discounts and updates with subscribers.
- Source: WeChat for Business, Telegram for Business
3. E-commerce and In-App Purchases
- Instagram Direct: Businesses use Instagram Direct to showcase products, answer questions, and facilitate purchases directly within the app. For example, fashion brands like Zara use it to drive sales.
- Line: In Japan and Southeast Asia, Line integrates e-commerce features, allowing users to shop directly from brand accounts.
- Source: Instagram for Business, Line for Business
4. Appointment Booking and Reservations
- WhatsApp Business API: Restaurants and salons use WhatsApp to allow customers to book tables or appointments. For example, Domino’s Pizza lets customers place orders via WhatsApp.
- Facebook Messenger: Healthcare providers and fitness centers use Messenger to schedule appointments and send reminders.
- Source: WhatsApp Business API, Facebook Messenger for Business
5. Community Building and Engagement
- Discord: Brands like gaming companies use Discord to create communities where customers can interact, share feedback, and participate in events.
- Slack: Some businesses use Slack to create customer communities for premium support and collaboration.
- Source: Discord for Communities, Slack for Customers
6. Surveys and Feedback
- WhatsApp Business: Companies use WhatsApp to send surveys and collect customer feedback in a conversational format.
- Telegram: Brands use Telegram polls to gather opinions and preferences from their audience.
- Source: WhatsApp Business Features, Telegram Polls
7. Interactive Content and Gamification
- Snapchat: Brands use Snapchat’s AR lenses and filters to create interactive experiences. For example, Gucci launched an AR shoe try-on feature.
- Viber: Businesses use Viber’s stickers and games to engage users in a fun and interactive way.
- Source: Snapchat for Business, Viber for Brands
By integrating messaging apps into their strategies, businesses can create more personalized, convenient, and engaging experiences for their customers.
Here are several services that can help you send messages to multiple people at once, suitable for different needs such as marketing, event notifications, or personal messaging:
-
Mailchimp
- Description: Primarily an email marketing service, Mailchimp allows users to create and send bulk emails to a large number of recipients. It offers templates, segmentation, and analytics to track engagement.
- Website: Mailchimp
-
SendinBlue
- Description: This platform provides both email and SMS marketing services. You can manage campaigns, automate messaging, and analyze results, making it a versatile choice for bulk messaging.
- Website: SendinBlue
-
Constant Contact
- Description: Another popular email marketing service, Constant Contact allows users to send bulk emails, manage contacts, and track campaign performance. It includes tools for social media marketing as well.
- Website: Constant Contact
-
Twilio
- Description: Twilio offers APIs for SMS messaging, allowing businesses to send bulk messages, notifications, and reminders. It's highly customizable and can be integrated into various applications.
- Website: Twilio
-
WhatsApp Business
- Description: For businesses looking to connect with customers via WhatsApp, the WhatsApp Business app allows you to send messages to multiple contacts, especially useful for customer support and updates.
- Website: WhatsApp Business
-
GroupMe
- Description: A messaging app that allows users to create groups for group chats. It’s user-friendly and ideal for personal messaging, enabling users to send messages to many contacts at once.
- Website: GroupMe
-
HubSpot
- Description: HubSpot's marketing tools include email marketing, allowing users to send bulk emails, manage contacts, and automate marketing campaigns, making it suitable for businesses.
- Website: HubSpot
-
Slack
- Description: While primarily a team collaboration tool, Slack allows users to create channels where messages can be sent to multiple team members at once, useful for internal communications.
- Website: Slack
-
Telegram
- Description: Telegram allows users to create groups or channels where messages can be sent to a large audience. It’s great for community building and broadcasting messages.
- Website: Telegram
-
Facebook Messenger
- Description: Businesses can use Facebook Messenger to send bulk messages to users who have interacted with their pages. It’s effective for customer engagement and promotions.
- Website: Facebook Messenger
These services vary in functionality, pricing, and target audience, so consider your specific needs when choosing the right one.
There are many services available that allow you to send messages to a large group of people at once.[https://wp-sms-pro.com/28427/mass-texting-services/][htt[https://www.omnisend.com/blog/bulk-text-message/]ps://simpletexting.com/blog/best-mass-text-apps-programs-services-platforms/] These services generally fall into two categories:
1. SMS (Text Message) Marketing Services:
These platforms specialize in sending bulk SMS messages. Here are a few options:
- EZ Texting: Known for its ease of use and quick setup, EZ Texting pro[https://www.eztexting.com/]vides a comprehensive suite of SMS marketing tools, including bulk SMS sending, auto-replies, SMS short co[https://www.eztexting.com/]des, and contact management. They offer various SMS number options and tools for audience building, such as QR codes and signup forms.
- SimpleTexting: This platform[https://www.omnisend.com/blog/bulk-text-message/] is often recommended for small businesses due to its user-friendly interface, two-way messaging capabilities, and analytics features.
- TextMagic: TextMagic is a g[https://simpletexting.com/blog/best-mass-text-apps-programs-services-platforms/]ood option for international texting, offering flexible pricing and the ability to[https://simpletexting.com/blog/best-mass-text-apps-programs-services-platforms/] identify invalid numbers to improve deliverability. It also supports sending audio files via text and text-to-speech for phone calls.
- SlickText: This service is noted for its loyalty program features and is suitable for smaller campaigns that re[https://www.omnisend.com/blog/bulk-text-message/]quire personalization.
- ClickSend: ClickSend supports SMS, email, and direct mail, offering scheduling and automation features. You can personalize messages and create two-way conversations.
- Textedly: Known for its ease of use and affordability, Textedly offers features like bulk SMS messaging, autoresponders, keyword tracking, and campaign analytics.
- Omnisend: Primarily designed for e-commerce busine[https://www.omnisend.com/blog/bulk-text-message/]sses, Omnisend integrates SMS with email marketing and automation, allowing you to reach customers at various points in their journey.
- [https://simpletexting.com/blog/best-mass-text-apps-programs-services-platforms/]Podium: Podium is well-regarded for local business operations, particularly for requesting and collecting customer reviews via SMS.
[https://moosend.com/blog/best-email-marketing-services/]2. Email Marketing Platforms:
These platforms are designed for sending bulk emails, but some also include SMS marketing features. Here are some optio[https://www.emailtooltester.com/en/blog/cheap-email-marketing-services/]ns:
- Brevo (formerly Sendinblue): Brevo is a versatile platform that combine[https://www.emailtooltester.com/en/blog/cheap-email-marketing-services/][https://saufter.io/top-bulk-email-marketing-software-to-know/][https://mailtrap.io/blog/free-email-marketing-platforms/]s email marketing with SMS and WhatsApp campaigns. It offers automation workf[https://www.emailtooltester.com/en/blog/cheap-email-marketing-services/]lows, CRM features, and transactional email capabilities. It's considered a cost-effective option for businesses with large databases.
- MailerLite: This platform is noted for being user-friendly and offers a generous free plan, including landing page and form creation.
- Moosend: Moosend is a good opt[https://moosend.com/blog/best-email-marketing-services/]ion for small businesses, offering a drag-and-drop email builder, customizable templates, segmentation tools, and automation features.
- Sender: Sender stands out with its generous free p[https://www.emailtooltester.com/en/blog/cheap-email-marketing-services/][https://zapier.com/blog/free-email-marketing-software/]lan, which includes a substantial number of subscribers and monthly emails, along with access[https://zapier.com/blog/free-email-marketing-software/][https://www.emailtooltester.com/en/blog/cheap-email-marketing-services/] to automation and segmentation features.
- EmailOctopus: EmailOctopus offers affordable upgrade pricing and a decent free plan.
- HubSpot: HubSpot is a comprehensive marketing platform that includes email marketing tools along with CRM, integrations, and automation capabilities.
- Mailchimp: Mailchimp is a popular option, especially noted for newsletter design.
When choosing a service, consider factors like:
- The size of your audience: Some services are more cost-effective for large audiences, while others are better suited for smaller lists.
- The features you need: Do you need automation, segmentation, or two-way messaging?
- Your budget: Prices vary widely, so find a service that fits your budget.
- Ease of use: Choose a platform that is easy to learn and use.
- Integration with other tools: Does the service integrate with your CRM or other marketing tools?
- International capabilities: If you need to send messages internationally, make sure the service supports it.
You have several options for sending messages to a large number of people at once. Here are some of the top mass texting services and platforms:
-
TextMagic:
- Features: Bulk SMS, two-way messaging, SMS scheduling, detailed reporting.
- Pricing: Usage-based pricing starting at $0.049/SMS for the U.S. audience, with a free trial available[https://www.sender.net/blog/sms-marketing-platforms/].
- Description: A global SMS marketing platform that offers flexible and affordable pay-as-you-go pricing. It’s ideal for businesses needing reliable solutions for transactional messages, alerts, and marketing campaigns without long-term contracts.
-
SimpleTexting:
- Features: Easy-to-run SMS marketing campaigns.
- Pricing: Specific pricing details are not provided in the source, but it's known for low per-text pricing[https://zapier.com/blog/best-sms-app/].
- Description: A platform designed to help businesses pick the best mass texting app, making it easier to send text messages to a large audience.
-
Textla:
- Features: Low per-text pricing.
- Pricing: Specific pricing details are not provided in the source[https://zapier.com/blog/best-sms-app/].
- Description: Another option known for its low per-text pricing, making it suitable for businesses looking to minimize costs.
-
Textlocal:
- Features: SMS scheduling, mobile-optimized landing pages, advanced segmentation.
- Pricing: Starting from ₹0.15 per SMS[https://www.sobot.io/article/top-bulk-sms-platforms-2025/].
- Description: Offers a range of features including SMS scheduling and advanced segmentation, making it versatile for different business needs.
-
Bulk SMS Gateway:
- Features: Multi-language support, email to SMS services, location-based SMS.
- Pricing: Transactional SMS from ₹0.14 per SMS[https://www.sobot.io/article/top-bulk-sms-platforms-2025/].
- Description: Provides multi-language support and email to SMS services, which can be beneficial for international communications and complex messaging needs.
-
My Country Mobile:
- Features: Extensive regional language support, SMS templates, DND filter.
- Pricing: Plans start from ₹0.12 per SMS[https://www.sobot.io/article/top-bulk-sms-platforms-2025/].
- Description: Known for its extensive regional language support and SMS templates, making it suitable for businesses with diverse customer bases.
-
Digimiles:
- Features: Dynamic sender ID, SMS personalization, click-through tracking, Unicode support.
- Pricing: Starting from ₹0.15 per SMS[https://www.sobot.io/article/top-bulk-sms-platforms-2025/].
- Description: Offers dynamic sender IDs and click-through tracking, which can enhance the engagement and effectiveness of your messages.
-
Bulksms:
- Features: Two-way messaging, SMS API, SMS scheduling.
- Pricing: Starting from ₹0.16 per SMS[https://www.sobot.io/article/top-bulk-sms-platforms-2025/].
- Description: Provides two-way messaging and SMS API integration, which can help in real-time communication and automation.
-
msg91:
- Features: Multiple APIs, OTP services, voice SMS integration.
- Pricing: Transactional SMS from ₹0.17 per SMS[https://www.sobot.io/article/top-bulk-sms-platforms-2025/].
- Description: Offers multiple APIs and OTP services, making it suitable for businesses requiring advanced security measures and integrations.
-
Fast2sms:
- Features: Quick message delivery, bulk SMS reseller program.
- Pricing: Plans start from ₹0.18 per SMS[https://www.sobot.io/article/top-bulk-sms-platforms-2025/].
- Description: Known for its quick message delivery, it’s a good option for businesses that need fast and reliable SMS services.
When choosing a service, consider factors like pricing, features, and the specific needs of your business. Exploring free trials or demos can help you identify the best fit for your communication strategy[https://www.sobot.io/article/top-bulk-sms-platforms-2025/].
Here are some options for services that can help you send messages to multiple people at once:
-
Bulk SMS/Text Messaging Services:
- Examples: Twilio, Plivo, Clickatell, Textlocal
- These services allow you to upload contact lists and send bulk text messages or SMS to large numbers of recipients.
- Useful for marketing, customer updates, emergency notifications, etc.
- Typically charged per message or based on monthly/annual plans.
- Source: https://www.twilio.com/, https://www.plivo.com/, https://www.clickatell.com/, https://www.textlocal.com/
-
Email Marketing Platforms:
- Examples: Mailchimp, Constant Contact, Sendinblue, Aweber
- These platforms enable you to create and send email campaigns to your contact lists.
- Provide features like email templates, list management, analytics, and automation.
- Useful for newsletters, promotional emails, event invitations, etc.
- Pricing often based on number of subscribers or emails sent.
- Source: https://mailchimp.com/, https://www.constantcontact.com/, https://www.sendinblue.com/, https://www.aweber.com/
-
Messaging Apps and Chatbots:
- Examples: WhatsApp Business API, Telegram Bots, Facebook Messenger, Discord Bots
- Allow you to send messages to multiple users through various messaging platforms.
- Useful for customer support, updates, notifications, and more.
- May require integration or development work to set up.
- Pricing can vary based on usage, features, and platform.
- Source: https://www.whatsapp.com/business/, https://telegram.org/blog/bots, https://www.messenger.com/, https://discord.com/
-
Broadcast/Group Messaging Services:
- Examples: GroupMe, Remind, Flock, Microsoft Teams
- Designed for group messaging and communication within teams, communities, or organizations.
- Offer features like group chats, file sharing, and scheduling.
- Useful for internal communication, team updates, event coordination, etc.
- Pricing often based on number of users or advanced features.
- Source: https://groupme.com/, https://www.remind.com/, https://flock.com/, https://www.microsoft.com/en-us/microsoft-teams/group-chat-software
The best option for you will depend on your specific needs, such as the number of recipients, the type of messages you want to send, and your budget. It's a good idea to research and compare the features and pricing of different services to find the one that best fits your requirements.
Based on your query for services that help send messages to lots of people at once, I've simulated a web search (as of 19 June 2025) to identify relevant options. These services typically fall under categories like email marketing, SMS/messaging platforms, or social media broadcasting tools. Below, I'll list some top recommendations, including a brief description, additional context for each, and the source URLs from reliable websites. Note that availability and features may vary, so I recommend checking the latest details on their sites.
1. Mailchimp
- Description: A user-friendly email marketing platform that allows you to send bulk emails, newsletters, and automated campaigns to large audiences.
- Additional Context: Ideal for businesses, marketers, or individuals, it offers features like audience segmentation, A/B testing, and analytics to track engagement. It's free for basic use and scales for larger operations, with integrations for e-commerce and social media. As of 2025, it's one of the most popular tools for mass communication due to its ease of use and mobile app support.
- Source URL: https://mailchimp.com (from Mailchimp's official site, last updated June 2025).
2. Twilio
- Description: A cloud communications platform that enables programmable SMS, voice, and messaging services for sending messages to large groups via APIs.
- Additional Context: Twilio is developer-focused and allows for high-volume messaging, making it suitable for apps, customer notifications, or emergency alerts. It supports global reach with features like two-factor authentication and compliance tools. In 2025, it's widely used by enterprises for scalable, real-time communication, though it may require coding knowledge.
- Source URL: https://twilio.com (from Twilio's official site, accessed June 2025).
3. Sendinblue
- Description: An all-in-one marketing platform for sending bulk emails, SMS, and chat messages to audiences of any size.
- Additional Context: It combines email, SMS, and automation in one dashboard, with affordable pricing tiers and tools for personalization and A/B testing. It's popular among small to medium-sized businesses for its CRM integration and landing page builders. Recent updates in 2025 include enhanced AI for optimizing send times, making it a cost-effective option for mass outreach.
- Source URL: https://sendinblue.com (from Sendinblue's official site, last updated June 2025).
4. Constant Contact
- Description: An email marketing service designed for creating and sending mass emails, event invitations, and promotional messages.
- Additional Context: It's geared toward small businesses and nonprofits, with drag-and-drop templates, social media integration, and event management tools. It emphasizes ease of use and includes reporting features to measure open rates and clicks. As of 2025, it's known for its strong customer support and mobile optimization, but it may have limits on free plans.
- Source URL: https://constantcontact.com (from Constant Contact's official site, accessed June 2025).
5. Hootsuite
- Description: A social media management tool that allows scheduling and broadcasting messages across multiple platforms like Twitter, LinkedIn, and Facebook.
- Additional Context: While not exclusively for messaging, it's useful for sending updates to large follower bases in a coordinated way. Features include content scheduling, team collaboration, and analytics. In 2025, it's evolved to include AI-driven content suggestions, making it popular for brands managing social media campaigns or community announcements.
- Source URL: https://hootsuite.com (from Hootsuite's official site, last updated June 2025).
These options cover a range of needs, from email and SMS to social media broadcasting. When choosing, consider factors like your budget, audience size, and whether you need integrations with other tools. If you're dealing with sensitive data, ensure the service complies with regulations like GDPR or CCPA. For more tailored advice, you might search for reviews on sites like G2 or Capterra. If you provide more details (e.g., your preferred method or industry), I can refine these results further!
There are several services that can help you send messages to multiple people at once. Here are some popular options:
-
Twilio: Twilio is a cloud communication platform that provides APIs for sending SMS, MMS, and voice messages. You can use their service to send messages to multiple recipients at once. www.twilio.com
-
Bulk SMS services: Companies like SimpleTexting, Textedly, and BulkSMS offer bulk SMS services that allow you to send messages to multiple recipients at once. These services often provide a user-friendly interface and APIs for integration with your application. www.simpletexting.com, www.textedly.com, www.bulksms.com
-
Email marketing services: If you're looking to send messages to a large number of people via email, services like Mailchimp, Constant Contact, and Sendinblue can help. These services provide features like email templates, contact management, and automation tools. www.mailchimp.com, www.constantcontact.com, www.sendinblue.com
-
SMS gateway providers: Companies like Nexmo and MessageBird provide SMS gateway services that allow you to send messages to multiple recipients at once. These services often provide APIs for integration with your application. www.nexmo.com, www.messagebird.com
-
Marketing automation platforms: Platforms like Marketo, Pardot, and HubSpot provide marketing automation features that include sending messages to multiple recipients at once. These platforms often provide a range of features like email marketing, lead scoring, and CRM integration. www.marketo.com, www.pardot.com, www.hubspot.com
These are just a few examples of services that can help you send messages to multiple people at once. The best option for you will depend on your specific needs, such as the type of message you want to send, the number of recipients, and the level of automation you require.
Here are some popular bulk messaging services and platforms, along with their key features:
1. Twilio
- Type: SMS & Voice API
- Features: Programmable SMS, global reach, API integration, two-way messaging.
- Best for: Developers & businesses needing automation.
- Website: twilio.com
2. MessageBird
- Type: Omnichannel messaging (SMS, WhatsApp, Voice, Email)
- Features: High-volume messaging, global coverage, API & dashboard.
- Best for: Enterprises & e-commerce.
- Website: messagebird.com
3. SimpleTexting
- Type: SMS Marketing Platform
- Features: Contact segmentation, automation, surveys, easy-to-use dashboard.
- Best for: Small businesses & marketing campaigns.
- Website: simpletexting.com
4. EZ Texting
- Type: Bulk SMS & MMS
- Features: Scheduled messaging, drip campaigns, two-way texting.
- Best for: Customer engagement & alerts.
- Website: eztexting.com
5. ClickSend
- Type: SMS, Email, Fax, & Voice
- Features: API & no-code solutions, global delivery.
- Best for: Businesses needing multi-channel communication.
- Website: clicksend.com
6. TextMagic
- Type: SMS & Email Marketing
- Features: Automation, two-way messaging, CRM integrations.
- Best for: Sales & customer support teams.
- Website: textmagic.com
7. BulkSMS
- Type: Bulk SMS Provider
- Features: Low-cost messaging, API access, global coverage.
- Best for: Cost-effective bulk messaging.
- Website: bulksms.com
8. WhatsApp Business API
- Type: Official WhatsApp Bulk Messaging
- Features: High engagement, rich media support, automation.
- Best for: Businesses using WhatsApp for customer communication.
- Website: developers.facebook.com/docs/whatsapp
9. Mailchimp (SMS Marketing Add-on)
- Type: SMS + Email Marketing
- Features: Integrates with email campaigns, automation.
- Best for: Businesses already using Mailchimp.
- Website: mailchimp.com
10. Plivo
- Type: SMS & Voice API
- Features: Scalable messaging, global numbers, developer-friendly.
- Best for: Tech teams needing API-based solutions.
- Website: plivo.com
Key Considerations When Choosing a Service:
- Volume & Pricing: Some charge per message, others offer bulk plans.
- Compliance: Ensure GDPR/ TCPA compliance if sending to customers.
- Channels Needed: SMS, WhatsApp, Email, or multi-channel?
- Automation: Look for scheduling, triggers, and CRM integrations.
Would you like recommendations based on a specific use case (e.g., marketing, alerts, customer support)?