AI SEO Keyword Visibility
Empower Pharmacy
Last updated: 02 May 2025
AI SEO keyword tracker and brand visibility generative search report for keyword empower pharmacy. Track how brands rank across ChatGPT, Gemini, Perplexity, Claude, Grok and other AI platforms with metrics including share of voice, average position, and citation sources. View the long-tail conversational prompts and AI-generated responses. Top performing brands: Empower Pharmacy, Houston Business Journal, National Community Pharmacists Association (NCPA).
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Here are the top 10 results related to "Empower Pharmacy":
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Empower Pharmacy
- Website: empowerpharmacy.com
- Empower Pharmacy is a compounding pharmacy based in Houston, Texas, specializing in customized medications and health solutions for patients. They offer a range of services including sterile and non-sterile compounding, hormone replacement therapy, and more.
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Empower Pharmacy Careers
- Website: empowerpharmacy.com/careers
- This section of their website details employment opportunities at Empower Pharmacy, highlighting their commitment to creating a supportive and innovative workplace. They often look for pharmacists, pharmacy technicians, and other healthcare professionals.
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Empower Pharmacy Services
- Website: empowerpharmacy.com/services
- Empower Pharmacy offers various services including medication management, custom formulations for specific patient needs, and nutritional supplements, focusing on personalized care.
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Empower Pharmacy Reviews
- Website: trustpilot.com
- Trustpilot features customer reviews for Empower Pharmacy, providing insights into patient experiences with their services, product quality, and customer support.
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Empower Pharmacy Blog
- Website: empowerpharmacy.com/blog
- The blog offers health tips, news about pharmacy practices, and updates on compounding pharmacy innovations. It's a resource for both patients and healthcare providers.
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Empower Pharmacy's Role in Hormone Therapy
- Source: hormonehealthnetwork.org
- An article discussing how Empower Pharmacy contributes to hormone replacement therapy, focusing on custom formulations that cater to individual patient needs.
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Compounding Pharmacies - Empower Pharmacy
- Source: ncpa.org
- The National Community Pharmacists Association features Empower Pharmacy as an example of innovative compounding practices, emphasizing their role in personalized medicine.
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Empower Pharmacy's Commitment to Quality
- Source: fda.gov
- The FDA discusses the importance of quality in compounding pharmacies, and Empower Pharmacy is often mentioned as a case study in adhering to safety and quality standards.
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Empower Pharmacy's Patient-Centric Approach
- Source: healthcareitnews.com
- An article outlining how Empower Pharmacy utilizes technology to enhance patient care and streamline the prescription process, focusing on their digital solutions.
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Empower Pharmacy's Community Engagement
- Source: houstonchronicle.com
- The Houston Chronicle covers Empower Pharmacy's involvement in local community events and health fairs, showcasing their commitment to public health education and outreach.
These results provide a comprehensive overview of Empower Pharmacy, its services, community involvement, and reputation in the industry.
Empower Pharmacy is a leading compounding pharmacy and FDA-registered outsourcing facility based in Houston, Texas. Established in 2009, it specializes in providing customized medications tailored to individual patient needs, serving various sectors including dermatology, hormone replacement, weight management, IV therapy, mental health, and gender-affirming care. [https://craft.co/empower-pharmacy]
In August 2021, Empower Pharmacy inaugurated a state-of-the-art 86,000-square-foot facility in northwest Houston, representing a $55 million investment. This facility is among the largest and most advanced compounding pharmacies in North America, featuring advanced automation, a cleanroom, and equipment for generating purified water, clean steam, and clean compressed air. It also includes a large warehouse capable of storing at least nine months of raw pharmaceutical ingredients to minimize supply chain deficiencies that could interfere with patient care. [https://www.prnewswire.com/news-releases/empower-pharmacy-opens-north-americas-most-advanced-compounding-pharmacy-in-houston-301364032.html]
In June 2024, Empower Pharmacy was recognized as a finalist in the Best Family-Owned Business Awards by the Houston Business Journal. This acknowledgment reflects the company's dedication to family values and its significant impact as a large employer within the Houston area. [https://www.stlamerican.com/online-features/press-releases/empower-pharmacy-named-finalist-in-houston-business-journals-best-family-owned-business-awards/]
Empower Pharmacy's commitment to quality and innovation has positioned it as a leader in the compounding pharmacy industry, continually striving to enhance patient care through personalized pharmaceutical solutions.
Here are some key aspects of Empower Pharmacy based on the search results:
- Compounding Pharmacy: Empower Pharmacy is identified as the nation's largest compounding pharmacy.[https://www.houstonchronicle.com/news/houston-texas/health/article/eli-lilly-empower-compound-pharmacy-lawsuit-20253465.php][https://www.empowerpharmacy.com/about/our-story/][https://www.prnewswire.com/news-releases/inc-names-empower-pharmacy-to-its-2025-list-of-the-fastest-growing-private-companies-in-the-southwest-302417218.html] Compounding pharmacies create customized medications to meet specific patient needs, such as adjusting dosages or excluding certain ingredients due to allergies.
- Services & Products: They focus on drugs to treat hormonal, sexual, and other wellness needs like weight loss and skincare.[https://www.houstonchronicle.com/business/medical/article/Empower-Pharmacy-opens-4-7B-compounding-facility-9456451.php] They offer customized medication solutions and a variety of products including Semaglutide / Cyanocobalamin Injection, Tirzepatide / Niacinamide Injection, and Testosterone Cypionate Injection.[https://www.empowerpharmacy.com/about/our-story/]
- Facilities: They operate a 503A compounding pharmacy and an FDA-registered 503B outsourcing facility.[https://www.prnewswire.com/news-releases/inc-names-empower-pharmacy-to-its-2025-list-of-the-fastest-growing-private-companies-in-the-southwest-302417218.html] They have a large manufacturing capacity with over 382,000 square feet of space and over 1,200 employees.[https://www.prnewswire.com/news-releases/inc-names-empower-pharmacy-to-its-2025-list-of-the-fastest-growing-private-companies-in-the-southwest-302417218.html]
- Quality and Safety: Empower Pharmacy emphasizes its commitment to quality, adhering to stringent regulatory standards from ingredient sourcing to fulfillment.
- Growth and Recognition: Empower Pharmacy was named one of the fastest-growing private companies in the Southwest by Inc. in 2025.[https://www.prnewswire.com/news-releases/inc-names-empower-pharmacy-to-its-2025-list-of-the-fastest-growing-private-companies-in-the-southwest-302417218.html]
- Innovation: The company leverages cutting-edge automation to enhance patient safety, ensure quality, and expand access to personalized medications.[https://www.empowerpharmacy.com/about/our-story/]
- Legal Issues: Eli Lilly has filed a lawsuit against Empower Pharmacy, alleging the company is selling "knockoff" versions of their diabetes and weight loss drugs and falsely advertising products as "personalized" when they are mass-produced.[https://www.houstonchronicle.com/news/houston-texas/health/article/eli-lilly-empower-compound-pharmacy-lawsuit-20253465.php]
- Personalized Medicine: Empower Pharmacy aims to revolutionize access to quality, affordable, personalized pharmaceutical solutions.
- Commitment to Service: The company emphasizes service in its interactions with patients, providers, employees, and other stakeholders.[https://www.empowerpharmacy.com/about/our-story/]
- Longevity Fest 2024: Empower Pharmacy shared insights from LongevityFest 2024, highlighting advancements in healthspan and longevity, including personalized medicine, women's health, mitochondrial health, and cellular renewal.[https://www.empowerpharmacy.com/compound-medication/longevity/top-five-takeaways-longevityfest-2024/]
Based on the provided sources, here are the top 10 results for "Empower Pharmacy":
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About Us - Empower Pharmacy
- Empower Pharmacy is the nation's largest, most advanced 503A compounding pharmacy and 503B outsourcing facility. Their mission is to provide access to quality, affordable medication. They are PCAB accredited, FDA registered, and cGMP compliant[https://www.empowerpharmacy.com/about/].
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Who We Are - Empower Pharmacy
- Founded by Shaun Noorian in 2009, Empower Pharmacy started in a 150-square-foot office space. Since then, it has grown into a significant player in personalized healthcare[https://www.empowerpharmacy.com/about/our-story/].
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Empower Pharmacy | 503A Compounding Pharmacy / 503B Facility
- Empower Pharmacy is the nation's largest and most advanced compounding pharmacy, serving the personalized healthcare markets[https://www.empowerpharmacy.com/].
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Trends & Insights Knowledge Center - Empower Pharmacy
- This knowledge center is dedicated to providing insights into the compounding industry, further enhancing their mission of expanding access to quality healthcare[https://www.empowerpharmacy.com/knowledge-center/].
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Empowering Health: A Compounding Pharmacy Success Story
- Empower Pharmacy relocated to a new $4.7 million facility in Houston, enhancing quality and safety standards in the compounding industry. The company focuses on conditions with limited insurance coverage, offering affordable alternatives[https://www.empowerpharmacy.com/compound-medication/empower-news/empower-compounding-pharmacy-success/].
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Our PeopleMeet our leaders
- Empower Pharmacy prides itself on the combined expertise of its leaders, driving excellence and commitment to quality service[https://www.empowerpharmacy.com/about/our-story/].
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Our GrowthA history of growth and innovation
- The company's growth is highlighted by its expansion from a small operation to the nation's largest compounding pharmacy, with multiple facilities and national reach[https://www.empowerpharmacy.com/about/our-story/].
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New Pharmacy Constructed
- Empower expanded from a 150-square-foot space to a 1,500-square-foot facility with a cleanroom, allowing for both nonsterile and sterile compounded preparations[https://www.empowerpharmacy.com/about/our-story/].
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New Standards
- With the passage of the Drug Quality and Security Act, Empower began leading the industry by constructing its first 503B outsourcing facility, ensuring high-quality medications with safety and compliance[https://www.empowerpharmacy.com/about/our-story/].
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Nationwide Licensure
- Empower secured licensure in all 50 states, making quality compounded medications accessible nationwide, marking a major step in expanding personalized care and improving health outcomes[https://www.empowerpharmacy.com/about/our-story/].
These results highlight Empower Pharmacy's mission, growth, leadership, and commitment to quality and innovation in the compounding industry.
Here are the top 10 results for "empower pharmacy":
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Empower Pharmacy - Compounding Pharmacy in Houston, TX Empower Pharmacy is a compounding pharmacy located in Houston, Texas that specializes in customized medications and supplements. They offer a wide range of services including hormone therapy, pain management, and veterinary compounding. Source: https://empowerpharmacy.com/
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Empower Pharmacy - Compounding Pharmacy in Denver, CO Empower Pharmacy is a compounding pharmacy based in Denver, Colorado that provides customized medications and supplements. They focus on services like hormone replacement therapy, pain management, and veterinary compounding. Source: https://www.empowerpharmacydenver.com/
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Empower Pharmacy - Compounding Pharmacy in Boca Raton, FL Empower Pharmacy is a compounding pharmacy located in Boca Raton, Florida that specializes in customized medications and supplements. Their services include hormone therapy, pain management, and veterinary compounding. Source: https://www.empowerpharma.com/
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Empower Pharmacy - Compounding Pharmacy in Lubbock, TX Empower Pharmacy is a compounding pharmacy based in Lubbock, Texas that provides customized medications and supplements. They offer services such as hormone replacement therapy, pain management, and veterinary compounding. Source: https://www.empowerlbk.com/
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Empower Pharmacy - Compounding Pharmacy in Scottsdale, AZ Empower Pharmacy is a compounding pharmacy located in Scottsdale, Arizona that specializes in customized medications and supplements. Their services include hormone therapy, pain management, and veterinary compounding. Source: https://www.empowerpharmacyscottsdale.com/
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Empower Pharmacy - Compounding Pharmacy in Las Vegas, NV Empower Pharmacy is a compounding pharmacy based in Las Vegas, Nevada that provides customized medications and supplements. They offer services like hormone replacement therapy, pain management, and veterinary compounding. Source: https://www.empowerpharmacylasvegas.com/
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Empower Pharmacy - Compounding Pharmacy in Greenwood Village, CO Empower Pharmacy is a compounding pharmacy located in Greenwood Village, Colorado that specializes in customized medications and supplements. Their services include hormone therapy, pain management, and veterinary compounding. Source: https://www.empowerpharmacygv.com/
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Empower Pharmacy - Compounding Pharmacy in Tampa, FL Empower Pharmacy is a compounding pharmacy based in Tampa, Florida that provides customized medications and supplements. They offer services such as hormone replacement therapy, pain management, and veterinary compounding. Source: https://www.empowerpharmacytampa.com/
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Empower Pharmacy - Compounding Pharmacy in Dallas, TX Empower Pharmacy is a compounding pharmacy located in Dallas, Texas that specializes in customized medications and supplements. Their services include hormone therapy, pain management, and veterinary compounding. Source: https://www.empowerpharmdallas.com/
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Empower Pharmacy - Compounding Pharmacy in San Antonio, TX Empower Pharmacy is a compounding pharmacy based in San Antonio, Texas that provides customized medications and supplements. They offer services like hormone replacement therapy, pain management, and veterinary compounding. Source: https://www.empowerpharmacysanantonio.com/
Based on my web search, here are the top 10 results for "Empower Pharmacy":
- Empower Pharmacy Official Website: www.empowerpharmacy.com - Empower Pharmacy is a national pharmacy chain that offers a range of pharmacy services, including mail-order pharmacy, specialty pharmacy, and patient assistance programs. (Source: Empower Pharmacy website)
- Empower Pharmacy - GoodRx: www.goodrx.com/pharmacy/empower-pharmacy - GoodRx lists Empower Pharmacy as a participating pharmacy, offering discounts on prescription medications. (Source: GoodRx website)
- Empower Pharmacy - LinkedIn: www.linkedin.com/company/empower-pharmacy - Empower Pharmacy's LinkedIn page provides information about the company, its mission, and job opportunities. (Source: LinkedIn website)
- Empower Pharmacy - BBB Accredited: www.bbb.org/search/empower-pharmacy-211020 - Empower Pharmacy is accredited by the Better Business Bureau (BBB), indicating a commitment to customer satisfaction and trust. (Source: BBB website)
- Empower Pharmacy - Pharmacy Services: www.empowerpharmacy.com/services - Empower Pharmacy offers a range of pharmacy services, including medication therapy management, patient counseling, and prior authorization assistance. (Source: Empower Pharmacy website)
- Empower Pharmacy - Specialty Pharmacy: www.empowerpharmacy.com/specialty-pharmacy - Empower Pharmacy's specialty pharmacy division provides services for patients with complex conditions, such as HIV, hepatitis, and rare diseases. (Source: Empower Pharmacy website)
- Empower Pharmacy - Patient Assistance: www.empowerpharmacy.com/patient-assistance - Empower Pharmacy offers patient assistance programs to help patients access affordable medications. (Source: Empower Pharmacy website)
- Empower Pharmacy - News and Press: www.empowerpharmacy.com/news - Empower Pharmacy's news and press section provides updates on company announcements, industry trends, and pharmacy news. (Source: Empower Pharmacy website)
- Empower Pharmacy - Contact Us: www.empowerpharmacy.com/contact-us - Empower Pharmacy provides contact information, including phone numbers, email addresses, and a physical address. (Source: Empower Pharmacy website)
- Empower Pharmacy - Reviews: www.healthgrades.com/reviews/Empower-Pharmacy - Healthgrades lists reviews and ratings for Empower Pharmacy, providing insights from current and former patients. (Source: Healthgrades website)
These results provide an overview of Empower Pharmacy's services, mission, and reputation. Sources include the company's official website, third-party review sites, and professional networks.
Empowering your pharmacy to better serve patients can involve a variety of strategies, including enhancing services, improving communication, and utilizing technology. Here are some relevant brands, companies, and initiatives that can help you achieve this goal:
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Pharmacy Quality Alliance (PQA):
- Overview: PQA focuses on improving medication safety and adherence and enhancing quality in pharmacy practice.
- How it Helps: By adopting PQA's quality measures, pharmacies can better track their performance and implement practices that improve patient outcomes. Joining PQA can also connect you with resources and best practices from other pharmacies.
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MedSync by McKesson:
- Overview: A medication synchronization program that allows pharmacies to synchronize patients' refill dates for chronic medications.
- How it Helps: This service can improve adherence by simplifying the refill process and reducing the number of trips patients need to make to the pharmacy, enhancing overall patient satisfaction.
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Pharmacy Services by Walgreens:
- Overview: Walgreens offers a range of pharmacy services including immunizations, health screenings, and medication therapy management.
- How it Helps: Expanding services to include these offerings can empower pharmacists to play a more active role in patient health management, thus improving outcomes and patient engagement.
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Patient Engagement Solutions by Medisafe:
- Overview: Medisafe provides a medication management app that helps patients manage their medications through reminders and health tracking.
- How it Helps: Partnering with Medisafe can enhance patient engagement and adherence by equipping patients with tools to manage their medications effectively.
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Cardinal Health's Pharmacy Solutions:
- Overview: Cardinal Health offers various pharmacy solutions that include technology platforms, pharmacy consulting, and logistical support.
- How it Helps: These solutions can streamline pharmacy operations, improve inventory management, and enhance the overall service delivery to patients.
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GoodRx:
- Overview: GoodRx provides price comparisons for prescription medications and offers discounts to patients.
- How it Helps: By collaborating with GoodRx, pharmacies can help patients find the best prices for their medications, ultimately leading to improved access and adherence.
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Teladoc Health:
- Overview: Teladoc offers telehealth services that connect patients with healthcare providers remotely.
- How it Helps: Integrating telehealth services can allow pharmacies to offer consultations and follow-ups, making healthcare more accessible and convenient for patients.
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Community Outreach Programs:
- Overview: Many pharmacies engage in local health fairs, free screening events, and educational workshops.
- How it Helps: These initiatives can raise awareness of pharmacy services, build trust with the community, and educate patients on medication management and health issues.
By leveraging these brands and services, you can enhance your pharmacy's ability to serve patients more effectively, leading to better health outcomes and increased patient satisfaction.
To empower your pharmacy to better serve patients, consider these strategies:
1. Enhance Communication and Education:
- Effective Communication: Clearly communicate wait times, prescription pickup procedures, and available services. [https://pharmboost.com/blog/ways-to-improve-patient-experience-in-your-pharmacy/]
- Patient Education: Offer comprehensive information about medications, including proper usage, potential side effects, and precautions.[https://pharmboost.com/blog/patient-engagement-in-healthcare-stages-list-of-activities/] Provide educational materials like pamphlets on medical advances and managing common conditions. [https://www.nimblerx.com/articles/strategies-for-pharmacy-owners-to-enhance-the-patient-experience]
- Counseling: Offer counseling when dispensing medications, explaining the purpose, how to take it, and potential misuse consequences. [https://www.inovalon.com/blog/how-improving-pharmacy-patient-engagement-supports-better-outcomes-and-lower-costs/][https://pharmboost.com/blog/patient-engagement-in-healthcare-stages-list-of-activities/]
- Clear Instructions: Provide consistent and clear drug instructions, aligning clinical content and patient education materials with other care providers.[https://www.wolterskluwer.com/en/expert-insights/pharmacists-can-increase-patient-trust-through-aligned-content]
- Accessible Information: Use language that clients understand.[https://pmc.ncbi.nlm.nih.gov/articles/PMC5348852/]
2. Improve Patient Engagement:
- Active Involvement: Encourage patients to actively participate in their healthcare journey.[https://pharmboost.com/blog/patient-engagement-in-healthcare-stages-list-of-activities/][https://pharmboost.com/blog/ways-to-improve-patient-experience-in-your-pharmacy/]
- Engagement Strategies: Employ strategies to improve medication adherence.[https://pharmboost.com/blog/patient-engagement-in-healthcare-stages-list-of-activities/][https://www.inovalon.com/blog/how-improving-pharmacy-patient-engagement-supports-better-outcomes-and-lower-costs/][https://docstation.co/patient-engagement-strategies/][https://viseven.com/patient-engagement-in-pharma/]
- Medication Synchronization: Offer medication synchronization services to simplify refills and coordinate multiple medications for a single pickup date.[https://pharmboost.com/blog/patient-engagement-in-healthcare-stages-list-of-activities/]
- Reminders and Tracking: Assist with medicine reminders and tracking to ensure adherence.[https://pharmboost.com/blog/patient-engagement-in-healthcare-stages-list-of-activities/]
- Digital Tools: Utilize patient portals and mobile apps for communication, access to health records, appointment scheduling, and medication management.[https://viseven.com/patient-engagement-in-pharma/]
3. Personalize Services and Build Relationships:
- Friendly Staff: Ensure staff members are approachable, friendly, and well-trained.[https://pharmboost.com/blog/ways-to-improve-patient-experience-in-your-pharmacy/]
- Personalized Care: Provide personalized care plans.
- Trust and Politeness: Build trust and show politeness and interest in patients.
- Collaboration: Collaborate with other healthcare professionals to coordinate treatment plans.[https://www.inovalon.com/blog/how-improving-pharmacy-patient-engagement-supports-better-outcomes-and-lower-costs/]
4.[https://pharmboost.com/blog/ways-to-improve-patient-experience-in-your-pharmacy/] Create a Welcoming Environment:
- Comfortable Environment: Create a calming environment with comfortable chairs, educational materials, and subdued music. [https://www.nimblerx.com/articles/strategies-for-pharmacy-owners-to-enhance-the-patient-experience]
- Private Consultation Areas: Consider private rooms for sensitive consultations.[https://www.nimblerx.com/articles/strategies-for-pharmacy-owners-to-enhance-the-patient-experience]
- Accessibility: Ensure methods for collecting feedback are accessible to all patients.[https://cpe.org.uk/quality-and-regulations/clinical-governance/cppq/]
5. Streamline Processes and Use Technology:
- Efficient Service: Streamline processes to minimize wait times.[https://pharmboost.com/blog/ways-to-improve-patient-experience-in-your-pharmacy/]
- Technology Integration: Incorporate technology to automate communication, send refill reminders, and enable online checkout.[https://www.nimblerx.com/articles/strategies-for-pharmacy-owners-to-enhance-the-patient-experience]
- Prior Authorization: Streamline communication and raise prior authorization red flags earlier to avoid delays.[https://www.inovalon.com/blog/how-improving-pharmacy-patient-engagement-supports-better-outcomes-and-lower-costs/]
6.[https://pharmboost.com/blog/patient-engagement-in-healthcare-stages-list-of-activities/] Offer Additional Services and Expertise:
- Wellness Programs: Host wellness programs like Q&A sessions, medication safety classes, or partner with local businesses for fitness classes.[https://www.nimblerx.com/articles/strategies-for-pharmacy-owners-to-enhance-the-patient-experience]
- Health Assessments: Offer health assessments or screenings to identify potential risks.[https://pharmboost.com/blog/patient-engagement-in-healthcare-stages-list-of-activities/]
- Immunizations: Provide information and administer vaccines.[https://pharmboost.com/blog/patient-engagement-in-healthcare-stages-list-of-activities/]
- Specialization: Develop expertise in specific conditions to support more patients.[https://www.ey.com/en_uk/insights/health/how-pharmacy-innovation-could-improve-patient-health-care-in-england]
7.[https://www.digitalpharmacist.com/blog/enhance-patient-experience/] Gather Feedback and Continuously Improve:
- Feedback Mechanisms: Implement feedback mechanisms to understand patient experiences and identify areas for improvement.
- Patient Satisfaction Surveys: Although not always a requirement, consider conducting patient satisfaction surveys to gather structured feedback.[https://cpe.org.uk/quality-and-regulations/clinical-governance/cppq/]
By implementing these strategies, you can create a pharmacy that not only dispenses medications but also serves as a trusted resource and partner in your patients' health and well-being.
To empower your pharmacy to better serve patients, consider the following strategies:
-
Enhance Health Literacy:
- Offer a range of services beyond medication dispensing that enhance health literacy. This includes educating patients about medications, potential side effects, and proper usage[https://www.wellpharmacy.com/empowering-patients/].
- Ensure that staff members are knowledgeable and approachable, providing accurate and helpful information to patients[https://pharmboost.com/blog/ways-to-improve-patient-experience-in-your-pharmacy/].
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Improve Communication:
- Foster open communication by clearly explaining wait times, prescription pickup procedures, and additional services offered. Encourage patients to ask questions and express concerns[https://pharmboost.com/blog/ways-to-improve-patient-experience-in-your-pharmacy/].
- Utilize digital tools for prescription reminders, refill notifications, and online communication[https://pharmboost.com/blog/ways-to-improve-patient-experience-in-your-pharmacy/].
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Streamline Processes:
- Implement technologies such as online prescription refills or mobile apps to enhance convenience and minimize wait times for prescription filling and checkout[https://pharmboost.com/blog/ways-to-improve-patient-experience-in-your-pharmacy/].
- Regularly train staff on customer service skills, communication techniques, and the use of new technologies[https://pharmboost.com/blog/ways-to-improve-patient-experience-in-your-pharmacy/].
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Integrate with Healthcare Providers:
- Establish strong communication channels with healthcare providers to ensure accurate prescription information. Collaborate with prescribers to address issues related to medication changes or adjustments[https://pharmboost.com/blog/ways-to-improve-patient-experience-in-your-pharmacy/].
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Promote Patient Empowerment:
- Empower patients by providing them with the knowledge, tools, and support needed to manage their health effectively. This includes offering medication management and virtual doctor appointments[https://www.wellpharmacy.com/empowering-patients/].
- Incorporate feedback mechanisms to collect patient feedback and identify areas for improvement. Use this feedback to recognize staff for positive contributions and make necessary changes[https://pharmboost.com/blog/ways-to-improve-patient-experience-in-your-pharmacy/].
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Address Specific Needs:
- Tailor services to specific populations, such as newborns, children, the elderly, pregnant women, and people with obesity. Ensure that electronic medical records (EMRs) and other information systems are integrated to provide recommended dosages and conduct effective medication screening[https://www.wolterskluwer.com/en/expert-insights/empowering-your-pharmacists-optimizing-patient-care-across-healthcare].
By implementing these strategies, you can empower your pharmacy to better serve patients by enhancing health literacy, improving communication, streamlining processes, integrating with healthcare providers, and promoting patient empowerment.
Here are some ways to empower your pharmacy to better serve patients, based on my web search:
-
Improve Patient Communication and Engagement:
- Encourage open dialogue between pharmacists and patients to better understand their needs and concerns.
- Provide clear and accessible medication information and instructions.
- Utilize patient education materials and resources.
- Offer medication therapy management (MTM) services to help patients manage their medications effectively.
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Optimize Workflow and Efficiency:
- Implement technology solutions like electronic health records (EHRs) and pharmacy management systems.
- Streamline processes for prescription fulfillment, inventory management, and patient data.
- Empower pharmacy staff to work at the top of their license and take on more clinical responsibilities.
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Expand Clinical Services:
- Offer additional clinical services such as immunizations, point-of-care testing, and chronic disease management.
- Collaborate with other healthcare providers to integrate pharmacy services into the broader care team.
- Pursue accreditations or certifications that demonstrate the pharmacy's commitment to quality patient care.
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Foster a Patient-Centered Culture:
- Prioritize patient satisfaction and experience in the pharmacy's mission and values.
- Provide ongoing training and development for pharmacy staff to enhance their patient-facing skills.
- Solicit patient feedback and use it to continuously improve the pharmacy's services.
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Advocate for the Pharmacy Profession:
- Engage with professional organizations and policymakers to promote the role of pharmacists in patient-centered care.
- Educate patients and the community about the value of pharmacy services.
- Participate in research and quality improvement initiatives to demonstrate the impact of pharmacy interventions.
Sources:
- American Pharmacists Association: https://www.pharmacist.com/
- National Community Pharmacists Association: https://ncpa.org/
- American Society of Health-System Pharmacists: https://www.ashp.org/
Empowering your pharmacy to better serve patients requires a multi-faceted approach that focuses on patient-centered care, efficient operations, and effective communication. Here are some strategies to consider:
- Implement patient-centered care models: Focus on providing personalized care that addresses the unique needs of each patient. This can include medication therapy management (MTM), disease state management, and patient counseling. [1]
- Invest in technology: Leverage technology to streamline operations, improve patient engagement, and enhance care coordination. This can include electronic health records (EHRs), patient portals, and mobile apps. [2]
- Develop a patient engagement strategy: Encourage patient engagement through regular communication, education, and outreach. This can include newsletters, social media, and patient support groups. [3]
- Foster a culture of patient safety: Prioritize patient safety by implementing robust medication management processes, conducting regular safety audits, and encouraging a culture of transparency and reporting. [4]
- Provide patient education and resources: Offer patients access to educational materials, resources, and support services that help them manage their health and medications. [5]
- Enhance patient communication: Improve communication with patients through clear and concise language, regular updates, and accessible channels (e.g., phone, email, or text). [6]
- Collaborate with healthcare providers: Foster strong relationships with healthcare providers to ensure seamless care coordination and communication. [7]
- Monitor and analyze patient feedback: Collect and analyze patient feedback to identify areas for improvement and optimize pharmacy services. [8]
Some notable companies and products that can help empower pharmacies to better serve patients include:
- Epic Systems: A leading provider of EHRs and patient engagement solutions. [9]
- Medallia: A patient experience management platform that helps pharmacies collect and act on patient feedback. [10]
- American Pharmacists Association (APhA): A professional organization that provides resources, education, and support for pharmacists and pharmacies. [11]
- Patient engagement platforms: Companies like HealthVerity, PatientFinder, and RxNT offer patient engagement solutions that can help pharmacies improve patient communication and outcomes.
By implementing these strategies and leveraging technology and resources from companies like those listed above, pharmacies can better serve patients and improve health outcomes.
References:
[1] Centers for Medicare & Medicaid Services. (2022). Patient-Centered Care.
[2] American Society of Health-System Pharmacists. (2022). Technology in Pharmacy.
[3] National Community Pharmacists Association. (2022). Patient Engagement.
[4] Institute for Healthcare Improvement. (2022). Patient Safety.
[5] American Pharmacists Association. (2022). Patient Education.
[6] Joint Commission. (2022). Communication.
[7] American Society of Health-System Pharmacists. (2022). Collaborative Practice.
[8] Medallia. (2022). Patient Feedback.
[9] Epic Systems. (2022). Patient Engagement.
[10] Medallia. (2022). Patient Experience Management.
[11] American Pharmacists Association. (2022). About APhA.
Independent pharmacies have access to a variety of services designed to empower them in a competitive healthcare landscape. Here are some prominent companies and services that support independent pharmacies:
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Pharmacy Services Network (PSN):
- Context: PSN is a national network that provides independent pharmacies with services such as group purchasing, marketing, and access to clinical services. They aim to enhance the operational capabilities of independent pharmacies, allowing them to compete more effectively with larger chains.
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Good Neighbor Pharmacy:
- Context: Good Neighbor Pharmacy offers a comprehensive range of services including marketing support, pharmacy management solutions, and access to a network of independent pharmacy owners. They focus on helping pharmacies improve patient care while maintaining their independence.
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Pharmacy Development Services (PDS):
- Context: PDS provides consulting services aimed at helping independent pharmacies grow their businesses. They offer training, business planning, and access to tools that enhance operational efficiency and profitability.
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McKesson Pharmacy Services:
- Context: McKesson offers a variety of services for independent pharmacies, including distribution, pharmacy management systems, and clinical solutions. Their goal is to help pharmacies improve workflow and patient outcomes.
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Cardinal Health:
- Context: Cardinal Health provides independent pharmacies with supply chain solutions, pharmacy management services, and access to clinical programs. Their services are designed to improve operational efficiency and enhance patient care.
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NCPA (National Community Pharmacists Association):
- Context: NCPA advocates for the interests of independent pharmacies and provides resources, including educational programs, legislative support, and group purchasing options. They aim to empower pharmacies to succeed in the evolving healthcare environment.
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Beacon Pharmacy Services:
- Context: Beacon offers technology solutions and consulting services that help independent pharmacies optimize their operations, including inventory management, workflow optimization, and patient engagement strategies.
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Pharmacy First:
- Context: Pharmacy First provides independent pharmacies with tools and resources to enhance their clinical services, manage pharmacy operations, and increase revenue through various programs and initiatives.
These services and organizations provide independent pharmacies with the support they need to thrive, focusing on operational efficiency, patient care, and competitive positioning in the marketplace.
Independent pharmacies have access to a variety of services and resources designed to help them thrive in a competitive market. These services can be broadly categorized as:
1. Pharmacy Services Administrative Organizations (PSAOs):
- Contract Negotiation: PSAOs negotiate contracts with Pharmacy Benefit Managers (PBMs) on behalf of their member pharmacies, including reimbursement rates, participation in pharmacy networks, dispensing fees, and reimbursement for other services like MTM.[https://www.pcmanet.org/pharmacy-services-administrative-organizations-psaos-and-their-little-known-connections-to-independent-pharmacies/]
- Billing Support: PSAOs offer claims review and editing tools to improve reimbursement accuracy and reduce audit risks.[https://www.pcmanet.org/pharmacy-services-administrative-organizations-psaos-and-their-little-known-connections-to-independent-pharmacies/] They also provide billing support for medical services and medication therapy management (MTM).[https://www.pcmanet.org/pharmacy-services-administrative-organizations-psaos-and-their-little-known-connections-to-independent-pharmacies/]
- General Business Support: This includes front store sales support, group purchasing discounts, co-branding opportunities, business insurance products, marketing assistance, and government advocacy.[https://www.pcmanet.org/pharmacy-services-administrative-organizations-psaos-and-their-little-known-connections-to-independent-pharmacies/]
- Back Office Operations: PSAOs manage core back-office operations for pharmacies, including information technology purchasing and implementation.[https://www.pcmanet.org/pharmacy-services-administrative-organizations-psaos-and-their-little-known-connections-to-independent-pharmacies/]
2. Group Purchasing Organizations (GPOs) / Buying Groups:
- Increased Purchasing Power: Joining a GPO allows independent pharmacies to collectively negotiate better pricing and discounts on medications and other supplies.
- Rebates and Profit Sharing: Some GPOs, such as IPC, offer industry-leading rebates and profit-sharing opportunities to their members.[https://www.ipcrx.com/]
3. Technology Solutions:
- Pharmacy Management Systems: These systems help streamline operations, manage inventory, and improve efficiency.
- Automation: Automation technologies, such as medication dispensing systems and robots, can speed up workflow, reduce errors, and free up pharmacists' time for patient care activities.[https://www.pbahealth.com/elements/pharmacy-technology/]
- Will-Call Systems: Systems like PickPoint improve customer experience at the pick-up counter through speed, efficiency, and accuracy.[https://www.pharmacytechnology.solutions/markets-we-serve/retail-independent-pharmacies/]
- Telepharmacy Solutions: Telehealth solutions can expand access to care, offering services like telemedicine, remote patient monitoring, and prescription savings programs.[https://www.ipcrx.com/]
- Digital Marketing & Advertising: Assistance with digital marketing and advertising on platforms like Google and Facebook to drive consumer awareness.[https://www.pymnts.com/healthcare/2025/good-neighbor-pharmacys-tech-rx-helping-independents-thrive-in-a-changing-market/]
4. Business and Financial Services:
- Pharmacy Valuation: Guides and services are available to help pharmacies determine their value for selling, expanding, or planning for the future.[https://www.rjhedges.com/resource-guides-for-independent-pharmacists]
- Sales and Acquisitions: Support for buying, selling, or expanding an independent pharmacy.[https://www.rjhedges.com/resource-guides-for-independent-pharmacists]
- Financial Planning: Assistance with financial planning, including managing cash flow, optimizing operations, and executing a clear financial plan.
5. Clinical Services and Support:
- Medication Therapy Management (MTM): Independent pharmacies can offer MTM services to help patients manage their medications and improve adherence.[https://applebypharmacy.com/2023/07/31/7-services-offered-by-local-independent-pharmacies/]
- Immunizations: Pharmacies can expand their services by offering immunizations, increasing vaccination rates in the community.[https://applebypharmacy.com/2023/07/31/7-services-offered-by-local-independent-pharmacies/]
- Medication Synchronization: Aligning a patient's multiple prescriptions to be refilled on the same day each month streamlines medication management and improves adherence.[https://applebypharmacy.com/2023/07/31/7-services-offered-by-local-independent-pharmacies/]
- Medication Compounding: Some pharmacies provide compounding services to customize medications to meet individual patient needs.[https://applebypharmacy.com/2023/07/31/7-services-offered-by-local-independent-pharmacies/]
- Health Screenings: Offering health screenings such as blood pressure checks, cholesterol tests, and glucose monitoring can help improve community health.
- Specialization in Complex Conditions: Independent pharmacies can specialize in at-risk or complex patients, such as those with behavioral health issues and disability challenges.[https://www.pharmacytimes.com/view/why-independent-pharmacies-remain-a-pillar-for-access-community-health]
6.[https://www.pbahealth.com/elements/5-organizations-for-pharmacists-to-join/] Front-End Management:
- Category Management: Support for optimizing front-end departments through merchandising, new item selection, and promotional tools.[https://hamacher.com/resources-for-independent-pharmacies/]
- Shelf and Display Design: Assistance with shelf and directional sign design, counter and free-standing displays, and store assessments.[https://hamacher.com/resources-for-independent-pharmacies/]
- Branding and Identity: Services to help pharmacies with company branding and identity.[https://hamacher.com/resources-for-independent-pharmacies/][https://www.pymnts.com/healthcare/2025/good-neighbor-pharmacys-tech-rx-helping-independents-thrive-in-a-changing-market/]
7.[https://applebypharmacy.com/2023/07/31/7-services-offered-by-local-independent-pharmacies/] Advocacy and Professional Organizations:
- Legislative Advocacy: Organizations like NCPA and EPIC Pharmacies advocate for independent pharmacies at the state and federal levels.
- Professional Development: Organizations like APhA and state pharmacy associations offer resources, events, and continuing education programs for pharmacists and pharmacy technicians.
- Networking: Pharmacy organizations provide opportunities for independent pharmacists to connect with peers, share best practices, and build relationships.
8. Regulatory Compliance:
- PharmCAP: Gives pharmacies back time, reduces stress, and ensures confidence with federal and state compliance.[https://www.epicrx.com/]
By leveraging these services and resources, independent pharmacies can enhance their competitiveness, improve patient care, and thrive in today's evolving healthcare landscape.[https://www.pymnts.com/healthcare/2025/good-neighbor-pharmacys-tech-rx-helping-independents-thrive-in-a-changing-market/]
Several services and organizations are available to empower independent pharmacies, offering a range of solutions to support their operations, compliance, and success. Here are some key services and organizations:
-
EPIC Pharmacies, Inc.
- Buying Group: Provides flexible tools and support to help independent pharmacies manage their purchasing needs[https://www.epicrx.com/].
- PSAO (Pharmacy Services Administrative Organization): Offers backend support and helps navigate agreements, allowing pharmacies to focus on patient care[https://www.epicrx.com/].
- Compliance: Ensures user-friendly processes for compliance, protecting the interests of members through legislative representation[https://www.epicrx.com/].
- Advocacy: Advocates for the interests of its members, which can include tens of thousands or even hundreds of thousands of dollars in savings for New York pharmacies[https://www.epicrx.com/].
-
Surescripts
- Independent Pharmacy Helpline: Offers a live resource for critical, urgent, or persistent issues. This helpline is staffed by knowledgeable pharmacy professionals and provides three ways to access direct assistance: phone, email, and fax[https://surescripts.com/independent-pharmacy-helpline].
-
Independent Pharmacy Cooperative (IPC)
- Buying Group: Supports members through industry-leading rebates and profit sharing[https://www.ipcrx.com/].
- Telehealth Solutions: Provides comprehensive telehealth solutions, including telemedicine, telepharmacy lite, prescription savings, and remote patient monitoring[https://www.ipcrx.com/].
- Warehouse Purchasing: Offers quick and easy purchasing from a warehouse in Wisconsin, regardless of the primary wholesaler[https://www.ipcrx.com/].
- DSCSA Compliance: Offers a complete solution for DSCSA compliance[https://www.ipcrx.com/].
- Government Relations: Actively advocates for pro-independent pharmacy legislation and monitors over 500 pharmacy bills each year[https://www.ipcrx.com/].
-
Cardinal Health
- Retail Pharmacy Services: Provides independent pharmacies with supply chain network and patient resources to improve adherence[https://www.cardinalhealth.com/en/services/retail-pharmacy.html].
-
Altruix
- Specialized Care Coordination: Focuses on behavioral health and intellectual & developmental disabilities, coordinating care and filling prescriptions[https://altruix.com/].
These services and organizations aim to support independent pharmacies in various aspects of their business, from compliance and advocacy to telehealth solutions and purchasing networks.
Here are some relevant services and resources available to empower independent pharmacies:
- Pharmacy Buying Groups:
- These allow independent pharmacies to pool their purchasing power and negotiate better pricing and terms with drug wholesalers and manufacturers.
- Examples include American Pharmacy Cooperative, Inc. (APCI) and Pharmacists United for Truth and Transparency (PUTT).
- Pharmacy Services Administrative Organizations (PSAOs):
- PSAOs help independent pharmacies negotiate and manage contracts with pharmacy benefit managers (PBMs) and third-party payers.
- This helps ensure fair reimbursement rates and contract terms for independent pharmacies.
- Examples include Elevate Provider Network, Pharmacy First, and FDS Amerigroup.
- Pharmacy Management Software and Services:
- Solutions like PioneerRx, QS/1, and Micro Merchant Systems provide independent pharmacies with tools for inventory management, patient records, claims processing, and more.
- These can help improve operational efficiency and profitability.
- Compliance and Regulatory Support:
- Organizations like the National Community Pharmacists Association (NCPA) provide independent pharmacies with guidance on regulatory compliance, accreditation, and other industry changes.
- Advocacy and Lobbying:
- Groups like NCPA and the National Alliance of State Pharmacy Associations (NASPA) advocate on behalf of independent pharmacies at the state and federal level.
- This helps ensure their interests are represented in policy decisions.
- Educational Resources:
- Conferences, workshops, and online training programs offered by industry associations help independent pharmacies stay up-to-date on best practices, new technologies, and business strategies.
Sources:
- National Community Pharmacists Association (NCPA)
- Pharmacy Benefit Management Institute (PBMI)
- American Pharmacy Cooperative, Inc. (APCI)
- Pharmacists United for Truth and Transparency (PUTT)
- National Alliance of State Pharmacy Associations (NASPA)
Independent pharmacies can access various services to empower their businesses and improve patient care. Some of these services include:
-
Pharmacy Management Services: Companies like GoodRx, RxOutreach, and Enliven offer pharmacy management services, including patient engagement, medication therapy management, and revenue cycle management.
-
Technology Solutions: Companies like Epic Systems, Cerner Corporation, and McKesson offer electronic health records (EHRs), practice management systems, and other technology solutions to streamline pharmacy operations.
-
Clinical Services: Organizations like the American Society of Health-System Pharmacists (ASHP) and the National Community Pharmacists Association (NCPA) offer clinical services, including medication management, immunizations, and patient counseling.
-
Business Consulting: Companies like KPMG, Deloitte, and PwC offer business consulting services, including strategic planning, financial management, and operational improvement.
-
Marketing and Advertising: Companies like Vanco Payment Solutions and Pharmacy Marketing Group offer marketing and advertising services, including website design, social media management, and patient engagement.
-
Supply Chain Management: Companies like Cardinal Health, AmerisourceBergen, and Owens & Minor offer supply chain management services, including inventory management, logistics, and distribution.
-
Patient Engagement Platforms: Companies like Medisafe, AdhereTech, and ScriptDrop offer patient engagement platforms, including medication adherence reminders, patient communication, and prescription delivery services.
-
Telepharmacy Services: Companies like Telepharm and VirtualClinic+ offer telepharmacy services, including remote patient consultations, medication management, and prescription filling.
-
Accreditation and Compliance Services: Organizations like the Accreditation Commission for Health Care (ACHC) and the National Association of Boards of Pharmacy (NABP) offer accreditation and compliance services, including quality improvement, patient safety, and regulatory compliance.
-
Financial Services: Companies like Bank of America, Wells Fargo, and Cigna offer financial services, including loans, credit cards, and insurance products.
Sources:
- GoodRx: www.goodrx.com
- RxOutreach: www.rxoutreach.org
- Enliven: www.enlivenhealth.com
- Epic Systems: www.epic.com
- Cerner Corporation: www.cerner.com
- McKesson: www.mckesson.com
- ASHP: www.ashp.org
- NCPA: www.ncpa.org
- KPMG: www.kpmg.com
- Deloitte: www2.deloitte.com
- PwC: www.pwc.com