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Best Free Crm
Last updated: 09 May 2025
AI SEO keyword tracker and brand visibility generative search report for keyword best free crm. Track how brands rank across ChatGPT, Gemini, Perplexity, Claude, Grok and other AI platforms with metrics including share of voice, average position, and citation sources. View the long-tail conversational prompts and AI-generated responses. Top performing brands: HubSpot, Zoho CRM, Bitrix24.
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Here are some top-rated free CRM systems for small businesses, along with additional context about each:
-
HubSpot CRM
- Description: HubSpot CRM is one of the most popular free CRM solutions, offering a user-friendly interface and comprehensive features like contact management, email tracking, and sales pipeline management.
- Key Features: Email integration, lead management, reporting tools, and marketing automation capabilities.
- Website: HubSpot CRM
-
Zoho CRM
- Description: Zoho CRM provides a free version for up to three users, ideal for small teams. It includes basic CRM functionalities such as lead and contact management, sales automation, and a mobile app.
- Key Features: Workflow automation, social media integration, and reporting tools.
- Website: Zoho CRM
-
Freshsales (by Freshworks)
- Description: Freshsales offers a free tier that includes essential CRM functionalities for small businesses. It features a clean interface and integrates well with other Freshworks products.
- Key Features: Lead scoring, built-in phone, email tracking, and reporting.
- Website: Freshsales
-
Bitrix24
- Description: Bitrix24 provides a free plan for teams of up to 12 users and encompasses a wide range of features including CRM, project management, and collaboration tools.
- Key Features: Contact management, task management, and communication tools (chat, video conferencing).
- Website: Bitrix24
-
Agile CRM
- Description: Agile CRM offers a free plan for up to 10 users and includes essential CRM features. It is known for its ease of use and integration capabilities with various web services.
- Key Features: Email tracking, marketing automation, and customer support tools.
- Website: Agile CRM
-
Streak CRM
- Description: Streak is integrated directly into Gmail, making it a convenient option for users who rely heavily on Google Workspace. It offers basic CRM functionalities for free.
- Key Features: Email tracking, pipeline management, and task management directly within Gmail.
- Website: Streak CRM
-
Insightly
- Description: Insightly offers a free plan for up to two users, focusing on project management alongside traditional CRM features, making it suitable for small businesses that also need project tracking.
- Key Features: Contact management, project management, and integration with various applications.
- Website: Insightly
Each of these CRM systems provides valuable tools to help small businesses manage their customer relationships effectively while remaining budget-friendly.
Here are some of the top-rated free CRM systems for small businesses in 2024-2025:
- HubSpot CRM: It is a popular choice due to its user-friendliness and a robust free tier that includes contact management, email tracking, and basic reporting[https://www.reddit.com/r/CRM/comments/1e95dhb/are_there_any_crm_systems_with_a_good_free_tier/]. It also offers nearly 1,000 native integrations[https://zapier.com/blog/best-free-crm/].
- Zoho CRM: It is suitable for scaling businesses, the free plan is generous, offering up to 5,000 records for up to 3 users[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools][https://zapier.com/blog/best-free-crm/]. As you grow, you can integrate other Zoho apps[https://zapier.com/blog/best-free-crm/].
- EngageBay: It is an all-in-one CRM suite with automatic data entry, targeted marketing, and workflow automation features. The freemium version offers many of the same features as a paid account, with some limitations[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools][https://croclub.com/tools/best-free-crm-software/]. It is free for 15 users and 250 contacts and includes predictive lead scoring and email marketing[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools].
- Bitrix24: It is a free, all-in-one platform with flexible CRM, team collaboration, sales intelligence, and project management tools[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools]. It is suitable for businesses with many users and contacts[https://zapier.com/blog/best-free-crm/].
- monday CRM: It offers customizable templates for unlimited sales pipelines and boards[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools]. The visual interface and drag-and-drop tools make it simple to use. It features over 100 app integrations, including e-signature tools and business phone systems[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools].
- Vtiger: It has a robust feature set and a user-friendly interface and is free for 10 users, 3,000 contacts, and 1,000 email sends per month[https://zapier.com/blog/best-free-crm/].
- eWay-CRM: It helps sales and marketing teams manage their contacts, deals, and projects directly from Outlook and other Microsoft products[https://croclub.com/tools/best-free-crm-software/].
The top-rated free CRM systems for small businesses in 2025 include:
-
HubSpot CRM:
- Features: Supports two users and 1,000 contacts, includes email templates, scheduling tools, AI-driven writer, call logging, customizable reporting dashboards, and live chat integration[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools][https://www.hubspot.com/products/crm].
- Benefits: Streamlines outreach, tracks voice conversations, and provides real-time views of the sales pipeline with unlimited data and no time limits[https://www.hubspot.com/products/crm].
-
Zoho CRM (Free Edition):
- Features: Offers a free plan with basic CRM functionalities, suitable for scaling businesses[https://www.appypieautomate.ai/blog/best-free-crm].
- Benefits: Provides essential tools for managing customers and sales without incurring high costs[https://www.appypieautomate.ai/blog/best-free-crm].
-
Bitrix24:
- Features: Ideal for businesses with a large number of users and contacts, offers advanced collaboration tools and project management capabilities[https://www.appypieautomate.ai/blog/best-free-crm].
- Benefits: Enhances team collaboration and offers robust project management features.
-
Capsule:
- Features: Focuses on project management and includes tools for tracking sales activities and managing contacts[https://www.appypieautomate.ai/blog/best-free-crm].
- Benefits: Simplifies project management and integrates well with other sales tools.
-
Monday CRM:
- Features: Offers customizable templates for unlimited sales pipelines and boards, with a user-friendly interface and drag-and-drop tools[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools].
- Benefits: Provides no-code workflow automation, integrates with over 100 apps, and automatically notifies sales reps about email openings or newly qualified leads[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools].
These CRM systems are highly rated for their ease of use, integration capabilities, and cost-effectiveness, making them ideal for small businesses looking to manage their customer relationships efficiently without spending a fortune[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools][https://www.appypieautomate.ai/blog/best-free-crm].
Here are some of the top-rated free CRM (Customer Relationship Management) systems for small businesses, based on my web search:
-
HubSpot CRM (https://www.hubspot.com/products/crm)
- HubSpot CRM is a comprehensive, free CRM platform that includes features like contact management, deal tracking, email integration, and reporting.
- It's designed to be easy to use and can scale as a business grows.
-
Zoho CRM (https://www.zoho.com/crm/)
- Zoho CRM is a feature-rich free CRM solution that offers contact management, sales pipeline tracking, workflow automation, and reporting.
- It integrates with various Zoho apps and has a mobile app for on-the-go access.
-
Freshworks CRM (https://www.freshworks.com/crm/)
- Freshworks CRM (previously known as Freshsales) is a free CRM tool that provides lead capture, deal management, and email integration.
- It has a user-friendly interface and offers customization options for small businesses.
-
Insightly CRM (https://www.insightly.com/)
- Insightly is a free CRM platform that focuses on project management, contact management, and basic sales features.
- It integrates with various productivity apps and has a mobile app for easy access.
-
Bitrix24 (https://www.bitrix24.com/)
- Bitrix24 is a free CRM and collaboration platform that includes features like contact management, task management, and workflow automation.
- It offers a free plan with up to 12 users and has a range of paid plans for larger teams.
These are some of the top-rated free CRM systems for small businesses, based on factors like feature set, ease of use, and customer reviews. It's important to evaluate the specific needs of your small business and compare the available options to find the best fit.
Below is a summary of the most relevant results for your query on "top-rated free CRM systems for small businesses." I simulated a web search using reliable sources like review platforms and industry websites. Based on user ratings, expert reviews, and popularity for small businesses, I focused on CRM systems that offer free tiers or plans with essential features like contact management, sales tracking, and basic automation. These are typically suitable for small teams (e.g., up to 10 users) and are highly rated for ease of use, affordability, and scalability.
I'll present the results as a numbered list, including:
- Brand/Product Name: A brief description and context.
- Additional Context: Why it's considered top-rated, key features, and any limitations.
- Source URL: Where this information was drawn from (based on simulated search results).
Top-Rated Free CRM Systems for Small Businesses:
-
HubSpot CRM
HubSpot CRM is a cloud-based platform from HubSpot, Inc., designed for small businesses to manage customer relationships, sales pipelines, and marketing efforts. It's praised for its user-friendly interface, free forever plan (no credit card required), and seamless integration with other tools like email and social media.
Additional Context: It's highly rated for beginners due to its intuitive dashboard and mobile app, with features like contact tracking, deal management, and email templates. However, advanced features like advanced reporting require paid upgrades. In reviews, it's often ranked as the best free option for small businesses due to its high user satisfaction and robust free tier.
Source URL: G2.com - HubSpot CRM Reviews (Rated 4.5/5 based on user feedback for ease of use and value). -
Zoho CRM
Zoho CRM is part of Zoho Corporation's suite of business tools, offering a free plan for up to three users, making it ideal for very small teams or solopreneurs. It focuses on sales automation, customer support, and workflow customization.
Additional Context: It's top-rated for its affordability and flexibility, with features like email integration, lead scoring, and mobile access. Users appreciate its customization options without needing coding skills, though the free plan has limitations on storage and advanced analytics. It's frequently recommended in reviews for small businesses due to its cost-effectiveness and global accessibility.
Source URL: Capterra.com - Zoho CRM Reviews (Rated 4.4/5 for features and customer support). -
Freshworks CRM (formerly Freshsales)
Freshworks CRM is a product from Freshworks Inc., providing a free plan for unlimited users with basic CRM functionalities, aimed at small businesses in sales and customer service. It emphasizes AI-driven insights and conversational engagement.
Additional Context: It's highly regarded for its modern interface, Freddy AI for lead scoring, and integration with tools like Gmail and Slack. The free tier includes contact management, deal tracking, and reporting, but lacks some advanced automation features available in paid plans. Reviews highlight it as a strong contender for small businesses due to its ease of setup and value, often scoring well in user-friendly categories.
Source URL: PCMag.com - Freshworks CRM Review (Rated 4.0/5 for its free features and overall performance). -
Bitrix24
Bitrix24 is a free, all-in-one business platform from Bitrix, Inc., that includes CRM tools alongside project management and collaboration features. It's suitable for small businesses needing a multifunctional tool without high costs.
Additional Context: The free plan offers unlimited users, contact management, task tracking, and basic CRM workflows, making it versatile for teams. It's praised for its extensive free features, including telephony and document sharing, but can feel overwhelming for first-time users due to its breadth. In ratings, it's noted as a top free option for small businesses with growing needs, though it may require some learning curve.
Source URL: G2.com - Bitrix24 Reviews (Rated 4.2/5 for its comprehensive free tools).
Additional Notes:
- How I Selected These Results: I prioritized CRM systems with genuinely free plans (not just trials) that have high ratings on trusted review sites. Factors included user reviews, expert analyses, and suitability for small businesses (e.g., ease of use, mobile accessibility, and core features like lead management). These results are based on a simulated search across platforms like G2, Capterra, and PCMag, which aggregate user feedback.
- General Advice: While these are free, they often have limitations (e.g., user caps or feature restrictions), so consider your business needs. For more in-depth comparisons, I recommend visiting the source URLs or searching for "best free CRM for small business 2023" on sites like Forbes.com.
- Limitations of Search: Results can vary by region and current updates, so always verify the latest information directly from the providers.
If you need more details or have a follow-up query, let me know!
Based on various reviews and ratings, here are some top-rated free CRM systems for small businesses:
- HubSpot CRM: HubSpot CRM is a popular free CRM system that offers contact and lead management, sales pipeline tracking, and integration with other HubSpot tools. It's highly rated for its ease of use and scalability. Source: Capterra, 4.5/5 stars
- Zoho CRM: Zoho CRM is another highly-rated free CRM system that offers lead and contact management, sales automation, and marketing automation. It also integrates with other Zoho apps, such as Zoho SalesIQ and Zoho Marketing Automation. Source: Capterra, 4.5/5 stars
- Freshsales: Freshsales is a free CRM system that offers contact and lead management, sales pipeline tracking, and integration with other Freshworks apps. It's highly rated for its user-friendly interface and robust features. Source: Capterra, 4.5/5 stars
- Bitrix24: Bitrix24 is a free CRM system that offers contact and lead management, sales pipeline tracking, and collaboration tools. It's highly rated for its feature-rich interface and scalability. Source: Capterra, 4.5/5 stars
- Capsule CRM: Capsule CRM is a free CRM system that offers contact and lead management, sales pipeline tracking, and integration with other apps. It's highly rated for its simplicity and ease of use. Source: Capterra, 4.5/5 stars
These free CRM systems offer a range of features and functionalities, but may have limitations on the number of users, contacts, or features available. It's essential to evaluate each system's features and limitations to determine which one best fits your small business needs.
Sources:
- Capterra: Top Free CRM Software
- PCMag: The Best Free CRM Software
- G2A: Best Free CRM Software
Here are some of the best free CRM software options available:
-
HubSpot CRM
- Overview: HubSpot CRM is widely recognized for its user-friendly interface and robust features. It offers tools for contact management, email tracking, sales pipeline management, and reporting.
- Key Features: Contact management, email tracking, sales automation, customizable dashboards, and integration with HubSpot's marketing tools.
- URL: HubSpot CRM
-
Zoho CRM
- Overview: Zoho CRM provides a comprehensive feature set suitable for small to medium-sized businesses. The free version allows up to three users and includes essential CRM functionalities.
- Key Features: Lead and contact management, sales automation, workflow automation, and integration with other Zoho applications.
- URL: Zoho CRM
-
Bitrix24
- Overview: Bitrix24 is an all-in-one collaboration platform that includes CRM capabilities. The free plan supports up to 12 users and offers unlimited contacts.
- Key Features: Contact management, project management tools, task management, and communication features like chat and video conferencing.
- URL: Bitrix24
-
Freshsales (by Freshworks)
- Overview: Freshsales offers a free plan that includes essential CRM features. It is designed for small businesses looking to streamline their sales processes.
- Key Features: Lead management, built-in phone and email, deal management, and reporting tools.
- URL: Freshsales
-
Agile CRM
- Overview: Agile CRM is a feature-rich platform that offers a free version for up to 10 users. It focuses on sales, marketing, and customer service capabilities.
- Key Features: Contact management, email tracking, marketing automation, and social media tools.
- URL: Agile CRM
-
Insightly
- Overview: Insightly offers a free version for small teams and includes project management features along with CRM functionalities. It's great for managing customer relations and projects in one platform.
- Key Features: Contact management, project management, task management, and integration with various applications.
- URL: Insightly
-
Capsule CRM
- Overview: Capsule CRM is known for its simplicity and ease of use. The free version allows for up to 2 users, making it ideal for startups and small businesses.
- Key Features: Contact management, sales pipeline, task management, and integration with other applications like Gmail and Mailchimp.
- URL: Capsule CRM
These options provide a range of features suitable for different business needs, from basic contact management to more advanced sales and marketing automation tools.
Here are some of the best free CRM software options available in 2025:
- HubSpot CRM: A market leader known for its robust integrations with numerous business tools[https://www.appypieautomate.ai/blog/best-free-crm]. It offers a comprehensive suite of tools for managing customer relationships and sales pipelines[https://www.appypieautomate.ai/blog/best-free-crm]. HubSpot CRM allows unlimited users and up to 1 million contacts, making it suitable for businesses of all sizes[https://www.smartosc.com/top-15-best-free-crm-software/].
- Zoho CRM (Free Edition): A powerful solution for small businesses, offering comprehensive integrations that connect seamlessly with a variety of third-party tools[https://www.appypieautomate.ai/blog/best-free-crm]. The free edition is available for up to 3 users and 5,000 records[https://zapier.com/blog/best-free-crm/].
- Bitrix24 CRM: It offers a comprehensive suite of tools for managing customer relationships and sales pipelines[https://www.appypieautomate.ai/blog/best-free-crm]. The free plan allows for unlimited users and contacts[https://zapier.com/blog/best-free-crm/].
- EngageBay: It is a good choice, offering marketing, sales, and customer support tools all in one place[https://www.reddit.com/r/CRM/comments/1fymi3e/best_free_crm_in_2024/]. The free version allows you to manage up to 500 contacts, send marketing emails, track sales, and handle customer support tickets[https://www.reddit.com/r/CRM/comments/1fymi3e/best_free_crm_in_2024/].
- Really Simple Systems: Designed for ease of use and simplicity, making it a good choice for small businesses or those new to CRM software[https://www.smartosc.com/top-15-best-free-crm-software/].
- Capsule CRM: It is also mentioned as a free CRM option[https://www.appypieautomate.ai/blog/best-free-crm][https://zapier.com/blog/best-free-crm/].
- Streak CRM: It is also mentioned as a free CRM option[https://www.appypieautomate.ai/blog/best-free-crm][https://zapier.com/blog/best-free-crm/].
- Apptivo CRM: It is also mentioned as a free CRM option[https://www.appypieautomate.ai/blog/best-free-crm].
- SuiteCRM: It is also mentioned as a free CRM option[https://www.appypieautomate.ai/blog/best-free-crm].
- Clay CRM: It is also mentioned as a free CRM option[https://www.appypieautomate.ai/blog/best-free-crm][https://zapier.com/blog/best-free-crm/].
Based on the search results, here are the best free CRM software options:
-
HubSpot CRM:
- Offers a comprehensive set of features including live chat, meeting scheduling, and email tracking.
- Supports up to 2 users and 1,000 contacts with no time limit or expiration date[https://www.hubspot.com/products/crm][https://www.uschamber.com/co/start/strategy/low-cost-crm-tools].
- Customizable reporting dashboard templates and AI-assisted tools for streamlined outreach[https://www.hubspot.com/products/crm].
-
Zoho CRM:
- Supports up to 3 users and includes essential features like lead and deal management, tasks, events, and multichannel marketing.
- Integrates with other Zoho apps, making it a robust option for growing businesses[https://www.zoho.com/crm/free-crm.html].
- No catch in terms of usage; businesses can continue using the free edition forever if needed[https://www.zoho.com/crm/free-crm.html].
-
EngageBay:
- Provides all-in-one business capability, including contact management, email marketing, and sales pipeline management.
- Ideal for businesses with a large number of users and contacts[https://zapier.com/blog/best-free-crm/].
-
Bitrix24:
- Suitable for businesses with a lot of users and contacts, offering robust features for managing sales pipelines and customer relationships[https://zapier.com/blog/best-free-crm/].
-
Monday CRM:
- User-friendly CRM with customizable templates and no-code workflow automation.
- Supports unlimited sales pipelines and boards, making it simple to manage customer relationships[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools].
These options provide various levels of functionality and user support, catering to different business needs and sizes.
Here are some of the best free CRM (Customer Relationship Management) software options based on web search:
-
HubSpot CRM - Free CRM software that includes features like contact management, email tracking, and reporting. Source: https://www.hubspot.com/products/crm
-
Zoho CRM - Free CRM with tools for sales, marketing, and customer support. Offers features like lead management, workflow automation, and reporting. Source: https://www.zoho.com/crm/
-
Freshworks CRM (Freshsales) - Free CRM with features like lead scoring, deal pipeline management, and contact/account management. Source: https://www.freshworks.com/crm/
-
Bitrix24 - Free CRM with tools for sales, customer service, project management, and more. Includes features like contact management, calendar, and workflow automation. Source: https://www.bitrix24.com/
-
Agile CRM - Free CRM with features like contact management, email marketing, web tracking, and sales automation. Source: https://www.agilecrm.com/
These free CRM software options provide a good starting point for small businesses or individuals looking to manage their customer relationships without a significant upfront cost. The specific features and capabilities may vary, so it's worth evaluating each one to determine which best fits your needs.
Below is a summary of the best free CRM (Customer Relationship Management) software options based on a simulated web search. I focused on highly-rated, user-friendly tools with free tiers that are suitable for small businesses, startups, or individuals. These results are drawn from popular review sites, software directories, and official product pages. I prioritized options based on factors like ease of use, features, user reviews, and limitations of the free plans.
For each result, I've included:
- The brand/company/product name.
- Additional context: A brief overview of key features, strengths, limitations, and approximate user ratings (where available from sources).
- Source URL: A reliable website where this information was referenced.
Top Free CRM Software Options:
-
HubSpot CRM
HubSpot CRM is a popular choice for beginners, offering a robust free plan with no limits on users or contacts. It's known for its intuitive interface, email tracking, contact management, and integration with other tools like Gmail and marketing automation. Strengths include its scalability and excellent customer support; however, the free version has limitations on advanced features like detailed reporting. User ratings are high, averaging 4.5/5 stars.
Source: HubSpot's official CRM page -
Zoho CRM
Zoho CRM provides a free edition for up to three users, making it ideal for small teams. It includes features like sales forecasting, workflow automation, and mobile access, with strong integration options for other Zoho apps. It's praised for its affordability and customization, but the free plan caps storage and advanced AI tools. Users rate it around 4.4/5 stars for its value.
Source: Zoho CRM's free edition page -
Freshworks CRM (formerly Freshdesk CRM)
Freshworks offers a free forever plan with basic CRM tools, including contact and deal management, email integration, and AI-powered insights. It's user-friendly and great for sales teams, with a focus on collaboration. Limitations include restricted reporting and support features in the free tier. It scores about 4.5/5 stars for ease of use.
Source: Freshworks CRM pricing page -
Bitrix24
Bitrix24 is a free, all-in-one CRM that combines project management, communication tools, and customer tracking. It's suitable for teams needing collaboration features like chat and file sharing, but the free version has ads and limits on storage and users. Users appreciate its versatility, with ratings around 4.2/5 stars.
Source: Bitrix24's CRM features page -
Agile CRM
Agile CRM provides a free plan for up to 10 users, featuring contact management, email marketing, and telephony integration. It's geared toward marketing and sales automation, with tools for lead scoring and landing pages. However, it includes limitations on email sends and advanced analytics. It has solid reviews, averaging 4.3/5 stars for its integrated approach.
Source: Agile CRM's free plan details -
SuiteDash
SuiteDash offers a free CRM tier with project management and client portal features, making it useful for agencies or freelancers. It includes task tracking, file sharing, and basic automation, but the free plan has branding and limited customizations. Users rate it about 4.1/5 stars for its all-in-one capabilities.
Source: SuiteDash's pricing and features page
Additional Notes:
- How I selected these results: I based this on searches from sites like Capterra, G2, and PCMag, which compare CRM software based on user feedback, features, and cost. These tools were consistently ranked highly for free options as of my last update.
- Considerations: Free CRM software often has limitations like user caps, storage restrictions, or watermarked reports. For advanced needs, you might need to upgrade to paid plans. Always check the latest details on the official sites, as features can change.
- Disclaimer: This is a simulated search based on publicly available data. For the most accurate and up-to-date information, visit the source URLs or search platforms like G2 or Capterra.
If you'd like more details, comparisons, or results for specific features (e.g., mobile apps or integrations), let me know!
Based on various sources, here are some of the best free CRM (Customer Relationship Management) software:
- HubSpot CRM: A popular and user-friendly CRM that offers contact and pipeline management, sales automation, and integration with other HubSpot tools. https://www.hubspot.com/products/crm
- Zoho CRM: A comprehensive CRM that offers lead management, contact management, and sales automation, with a free plan that supports up to 10 users. https://www.zoho.com/crm/
- Freshsales: A cloud-based CRM that offers contact and account management, sales automation, and integration with other Freshworks apps. The free plan supports up to 10 users. https://www.freshsales.io/
- CrmOne: A free, open-source CRM that offers contact management, lead management, and sales automation. https://www.crmone.com/
- SuiteCRM: Another free, open-source CRM that offers contact management, lead management, and sales automation, with a large community of users and developers. https://suitecrm.com/
- Bitrix24: A free CRM that offers contact management, lead management, and sales automation, with a limit of 12 users and 5 GB of storage. https://www.bitrix24.com/
- Capsule CRM: A simple and easy-to-use CRM that offers contact management, lead management, and sales automation, with a free plan that supports up to 10 users. https://capsulecrm.com/
- Apptivo: A free CRM that offers contact management, lead management, and sales automation, with a limit of 3 users and 500 contacts. https://www.apptivo.com/
These free CRM software options may have limitations compared to paid versions, but they can still provide valuable features and functionality for small businesses or individuals.
Sources:
- PCMag: "The Best Free CRM Software" https://www.pcmag.com/roundup/3137/free-crm-software
- Capterra: "Free CRM Software" https://www.capterra.com/crm-software/free/
- G2A: "Best Free CRM Software" https://www.g2a.com/s/free-crm-software/
Here are the top results for "best free CRM" along with relevant brands, companies, products, and a brief context for each:
-
HubSpot CRM
- Context: HubSpot offers a powerful free CRM solution that includes features for contact management, email tracking, and sales pipeline management. It's user-friendly and integrates well with other HubSpot tools.
- Source: HubSpot
-
Zoho CRM
- Context: Zoho CRM has a free plan for up to three users, providing essential features like lead management, workflow automation, and reporting tools, making it suitable for small businesses.
- Source: Zoho
-
Freshsales
- Context: Freshsales, part of the Freshworks suite, offers a free plan that includes basic sales features like contact management, email integration, and lead capture, ideal for startups.
- Source: Freshworks
-
Bitrix24
- Context: Bitrix24 provides a free tier for teams of up to 12 users, including tools for CRM, project management, and team collaboration. It covers a wide range of business needs.
- Source: Bitrix24
-
Agile CRM
- Context: Agile CRM offers a free version for up to 10 users, featuring contact management, email tracking, and marketing automation tools, making it suitable for small to medium-sized businesses.
- Source: Agile CRM
-
Insightly
- Context: Insightly has a free plan for two users, providing contact management and project management features. It's aimed at small businesses looking for an integrated solution.
- Source: Insightly
-
Streak
- Context: Streak is a CRM built directly into Gmail, offering a free plan with basic features for managing contacts and tracking sales directly from your inbox, perfect for Gmail users.
- Source: Streak
-
Salesforce Essentials
- Context: While Salesforce is known for its robust paid offerings, it provides a free trial of its Essentials plan, which is designed for small businesses. It includes basic CRM functionalities.
- Source: Salesforce
-
Capsule CRM
- Context: Capsule offers a free plan for two users, focusing on simple contact and task management features, making it easy to manage relationships and sales processes.
- Source: Capsule CRM
-
Really Simple Systems
- Context: This CRM provides a free plan for up to two users and includes basic CRM features like contact management and sales tracking, suitable for very small businesses or freelancers.
- Source: Really Simple Systems
These options cater to various business needs, from individual freelancers to small teams, and are well-regarded in the CRM space for their free offerings.
Here are the top 10 free CRM software options available in 2025:
HubSpot CRM
An intuitive platform offering unlimited contacts, email marketing, live chat, and reporting tools. Ideal for small to medium-sized businesses seeking a comprehensive solution. [https://www.emailtooltester.com/en/blog/best-free-crm/]
Zoho CRM
Provides a suite of features including lead management, sales automation, and analytics. Supports up to 10 users with unlimited contacts, making it suitable for growing teams. [https://www.emailtooltester.com/en/blog/best-free-crm/]
Bitrix24
An all-in-one platform offering CRM, project management, and communication tools. Supports unlimited users and contacts, with a 5GB storage limit on the free plan. [https://www.emailtooltester.com/en/blog/best-free-crm/]
Freshsales
Features lead scoring, email tracking, and a visual sales pipeline. The free version includes basic CRM functionalities suitable for small teams. [https://www.emailtooltester.com/en/blog/best-free-crm/]
Agile CRM
Offers contact management, email tracking, and marketing automation. The free plan supports up to 10 users and includes basic features for small businesses. [https://www.emailtooltester.com/en/blog/best-free-crm/]
Brevo (formerly Sendinblue)
Combines email marketing with CRM capabilities, including contact management and marketing automation. The free plan includes 300 emails per day and unlimited contacts. [https://www.emailtooltester.com/en/blog/best-free-crm/]
Streak CRM
Integrates directly into Gmail, offering email tracking, pipeline management, and task management. Ideal for users who prefer working within their email client. [https://www.emailtooltester.com/en/blog/best-free-crm/]
Capsule CRM
Provides contact management, sales pipeline, and task management. The free version supports up to 2 users and 250 contacts, suitable for very small teams. [https://www.shopify.com/blog/free-crm-software]
Really Simple Systems CRM
Focuses on contact management with email integration, task reminders, and custom fields. The free plan supports up to 100 contacts and 100MB storage. [https://www.greasyguide.com/crm/15-best-free-crm-software-tools-for-small-businesses-in-2023/]
SuiteCRM
An open-source CRM offering sales, marketing, and support features. Highly customizable and suitable for businesses with specific needs. [https://www.geeksforgeeks.org/best-free-crm-software-for-business/]
Each of these CRM platforms offers unique features tailored to different business needs. It's advisable to assess your specific requirements and consider testing a few options to determine the best fit for your organization.
Here are some of the top-rated free CRM software options for 2025:
- HubSpot CRM: It is a popular free CRM that offers sales automation and integrates well with other apps[https://zapier.com/blog/best-free-crm/][https://www.forbes.com/advisor/ca/business/software/the-best-free-crms/]. The free plan allows up to 3 dashboards, with 10 reports per dashboard, but is limited to a single sales pipeline[https://salesdorado.com/en/crm/freeware-crm/].
- Zoho CRM: This is a well-known CRM with a comprehensive suite of business software ideal for small and medium-sized businesses[https://zapier.com/blog/best-free-crm/][https://salesdorado.com/en/crm/freeware-crm/]. It is suitable for scaling your business, provides essential features for smaller businesses, and seamlessly connects with various Zoho apps[https://crm.org/crmland/free-crm][https://zapier.com/blog/best-free-crm/]. Their free plan is limited to 3 users but provides access to essential functionalities[https://salesdorado.com/en/crm/freeware-crm/].
- Bitrix24: It is an all-in-one business app with tools for collaboration[https://zapier.com/blog/best-free-crm/]. The free plan supports unlimited users and contacts[https://zapier.com/blog/best-free-crm/][https://www.forbes.com/advisor/ca/business/software/the-best-free-crms/]. It offers essential CRM functionalities with pipeline management, reporting, and task automation[https://crm.org/crmland/free-crm].
- EngageBay: This CRM is noted for its all-in-one business capabilities and is a good choice for businesses that need live chat[https://zapier.com/blog/best-free-crm/][https://www.forbes.com/advisor/ca/business/software/the-best-free-crms/]. The free CRM option includes appointment scheduling, tasks, contact management, and a deal pipeline[https://www.forbes.com/advisor/ca/business/software/the-best-free-crms/].
- monday.com: It is best for companies with a sales-led growth strategy and offers excellent customization[https://croclub.com/tools/best-free-crm-software/][https://www.forbes.com/advisor/ca/business/software/the-best-free-crms/]. The platform is known for its project management and team collaboration tools, as well as its modern, intuitive interface[https://salesdorado.com/en/crm/freeware-crm/].
- Freshsales: This CRM is noted for its robust features and is suitable for both B2B and B2C businesses[https://www.forbes.com/advisor/ca/business/software/the-best-free-crms/]. The free plan includes marketing email journeys, chatbots, unlimited users, unlimited support, and more[https://www.forbes.com/advisor/ca/business/software/the-best-free-crms/].
- Capsule: It is known for its ease of use and is suitable for project management[https://crm.org/crmland/free-crm][https://zapier.com/blog/best-free-crm/][https://croclub.com/tools/best-free-crm-software/].
- Streak: This is a CRM that integrates with Google Workspace, particularly Gmail[https://crm.org/crmland/free-crm][https://zapier.com/blog/best-free-crm/][https://croclub.com/tools/best-free-crm-software/].
- Airtable: This is another option to consider[https://crm.org/crmland/free-crm][https://salesdorado.com/en/crm/freeware-crm/].
- eWay-CRM: This CRM integrates with Outlook, allowing users to manage contacts, deals, and projects directly from Outlook[https://zapier.com/blog/best-free-crm/][https://croclub.com/tools/best-free-crm-software/].
Based on the search results, here are the top 10 results for "best free CRM" software in 2025:
- Really Simple Systems - Best for small B2B businesses.
- Keap - Best for automated contact follow-ups.
- Bitrix24 - Best CRM and workspace with flat-rate pricing[https://zapier.com/blog/best-free-crm/].
- eWay-CRM - Best free CRM to integrate with Outlook.
- ClickUp - Best free CRM and cross-team collaboration software.
- EngageBay - All-in-one business capability[https://zapier.com/blog/best-free-crm/].
- Zoho CRM (Free Edition) - For scaling your business[https://zapier.com/blog/best-free-crm/][https://www.appypieautomate.ai/blog/best-free-crm].
- HubSpot CRM - Comprehensive features including AI-driven analytics[https://www.zendesk.com/sell/crm/free/][https://www.appypieautomate.ai/blog/best-free-crm].
- Agile CRM - Specializes in multi-channel integration and automation[https://www.appypieautomate.ai/blog/best-free-crm].
- Capsule CRM - User-friendly interface and robust contact management[https://www.appypieautomate.ai/blog/best-free-crm].
These CRMs offer a range of functionalities such as automated contact follow-ups, integration with Outlook, and advanced analytics, making them suitable for various business needs and sizes[https://zapier.com/blog/best-free-crm/][https://www.appypieautomate.ai/blog/best-free-crm].
Here are the top 10 results for "best free CRM":
-
HubSpot CRM - A free and robust CRM platform that offers features like contact management, email tracking, and sales reporting. Source: https://www.hubspot.com/products/crm
-
Zoho CRM - A free CRM solution that provides tools for lead management, sales automation, and customer support. Source: https://www.zoho.com/crm/
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Freshworks CRM - A free CRM tool that includes features like contact management, deal pipelines, and reporting. Source: https://www.freshworks.com/crm/
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Bitrix24 - A free CRM and collaboration platform that offers contact management, task tracking, and team communication. Source: https://www.bitrix24.com/
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Insightly - A free CRM with features like lead and project management, email integration, and reporting. Source: https://www.insightly.com/
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Pipedrive - A free CRM focused on sales pipeline management, with features like deal tracking and activity scheduling. Source: https://www.pipedrive.com/
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amoCRM - A free CRM solution that provides tools for lead capture, deal management, and team collaboration. Source: https://www.amocrm.com/
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Agile CRM - A free CRM that offers contact management, marketing automation, and customer service features. Source: https://www.agilecrm.com/
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Salesflare - A free CRM that automates data entry and provides features like email integration and activity tracking. Source: https://www.salesflare.com/
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Apptivo - A free CRM with modules for sales, project management, invoicing, and more. Source: https://www.apptivo.com/
Below is a summary of the top 10 results for your query, "best free CRM." I've simulated a web search based on reliable sources like review sites, comparison platforms, and industry analyses. CRM (Customer Relationship Management) software helps businesses manage customer interactions, sales, and marketing. The results are ranked based on factors such as user ratings, features, ease of use, and popularity from aggregated data.
For each result, I've included:
- Name: The brand, company, or product.
- Brief Context: A short description of its key features, strengths, and why it might be considered one of the best free options.
- Source URL: A cited link to a reputable website where this information was drawn from (e.g., reviews or comparisons). Note that these are based on real-world search engine results and may vary by location or time.
Top 10 Results for "Best Free CRM":
-
HubSpot CRM
HubSpot offers a robust free CRM plan with unlimited users, contact management, email tracking, and integration with other tools like Gmail. It's ideal for small businesses and marketers due to its user-friendly interface and scalability. The free version has no time limits but includes upsell features.
Source: G2 - https://www.g2.com/products/hubspot-crm/reviews -
Zoho CRM
Zoho provides a free edition for up to 3 users with basic CRM features like lead management, workflow automation, and mobile access. It's praised for its affordability and integration with other Zoho apps, making it suitable for startups and small teams. However, advanced features require upgrades.
Source: Capterra - https://www.capterra.com/p/14827/Zoho-CRM/ -
Freshworks CRM (formerly Freshsales)
Freshworks offers a free tier with contact and deal management, email integration, and AI-powered sales insights for up to 10 users. It's known for its intuitive design and excellent customer support, making it a great choice for growing teams. Limitations include capped storage and features.
Source: PCMag - https://www.pcmag.com/reviews/freshworks-crm -
Bitrix24
Bitrix24's free CRM includes task management, social collaboration, and unlimited users with basic CRM tools. It's geared toward teams needing integrated communication and project management, often used by small to medium businesses. The free plan has ads and limited storage.
Source: TechRadar - https://www.techradar.com/best/free-crm-software -
Agile CRM
Agile CRM's free plan supports up to 10 users with contact management, marketing automation, and telephony integration. It's highlighted for its all-in-one approach, combining CRM with email marketing and helpdesk features, ideal for solopreneurs and small firms. Advanced analytics are paywalled.
Source: G2 - https://www.g2.com/products/agile-crm/reviews -
vtiger CRM
vtiger is an open-source CRM with a free version offering sales force automation, inventory management, and customizable dashboards. It's popular for its flexibility and community support, making it suitable for tech-savvy users or non-profits, though it may require some setup.
Source: Capterra - https://www.capterra.com/p/15109/vtiger-CRM/ -
SuiteCRM
SuiteCRM is a completely free, open-source alternative to paid CRMs, featuring contact tracking, reporting, and workflow automation. It's based on SugarCRM and is favored by enterprises for its customizability and no vendor lock-in, but it might need technical expertise to maintain.
Source: SourceForge - https://sourceforge.net/software/product/SuiteCRM/ -
Odoo
Odoo's free CRM module includes lead tracking, pipeline management, and integration with its ecosystem of apps (e.g., accounting). It's versatile for businesses of all sizes, with a strong emphasis on open-source collaboration, though full features often require paid add-ons.
Source: TechRadar - https://www.techradar.com/best/free-crm-software -
EngageBay
EngageBay provides a free CRM with marketing automation, email campaigns, and live chat for up to 15 users. It's designed for small businesses focusing on inbound marketing and sales, with a simple interface and good value, but it has limits on contacts and storage.
Source: G2 - https://www.g2.com/products/engagebay/reviews -
Apptivo CRM
Apptivo's free plan offers basic CRM tools like contact and project management, invoicing, and reporting for small teams. It's appreciated for its affordability and all-in-one business suite, though it may lack advanced features compared to competitors.
Source: Capterra - https://www.capterra.com/p/140017/Apptivo/
This list is based on a simulated search from sources like G2, Capterra, PCMag, and TechRadar, which compile user reviews, expert opinions, and feature comparisons. Keep in mind that "best" can depend on your specific needs (e.g., team size, features required). For the most up-to-date information, I recommend visiting the source URLs directly. If you'd like more details or refinements to this query, let me know!
Here are the top 10 results for "best free CRM" based on a web search:
- HubSpot CRM: HubSpot offers a free CRM that includes contact and lead management, sales pipeline tracking, and integrations with other HubSpot tools. Source: HubSpot.com
- Zoho CRM: Zoho CRM offers a free plan that includes lead and contact management, sales pipeline tracking, and integrations with other Zoho apps. Source: Zoho.com
- Freshsales: Freshsales offers a free plan that includes contact and lead management, sales pipeline tracking, and integrations with other Freshworks apps. Source: Freshsales.io
- Bitrix24: Bitrix24 offers a free CRM that includes contact and lead management, sales pipeline tracking, and collaboration tools. Source: Bitrix24.com
- Pipedrive: Pipedrive offers a free trial, but also has a free plan for solo users with limited features, including contact and lead management, and sales pipeline tracking. Source: Pipedrive.com
- Copper: Copper offers a free trial, and a free plan for small teams with limited features, including contact and lead management, and sales pipeline tracking. Source: Copper.com
- Capsule CRM: Capsule CRM offers a free plan that includes contact and lead management, sales pipeline tracking, and integrations with other apps. Source: Capsulecrm.com
- Apptivo: Apptivo offers a free CRM that includes contact and lead management, sales pipeline tracking, and integrations with other Apptivo apps. Source: Apptivo.com
- Insightly: Insightly offers a free plan that includes contact and lead management, sales pipeline tracking, and integrations with other apps. Source: Insightly.com
- Salesforce Essentials: Salesforce Essentials offers a free trial, and a free plan for small businesses with limited features, including contact and lead management, and sales pipeline tracking. Source: Salesforce.com
Note that while these CRMs offer free plans, they may have limitations on features, users, or data storage. It's essential to review each CRM's pricing and features to determine which one best fits your business needs.
Sources:
- PCMag: "The Best Free CRM Software for 2023" Source: PCMag.com
- Capterra: "Best Free CRM Software" Source: Capterra.com
- G2A: "Best Free CRM Software" Source: G2A.com