Best Crm

Here’s a comparison of some of the best CRM software options for sales teams as of 2023, along with additional context about each option:

1. Salesforce

   • Overview: Salesforce is one of the leading CRM platforms globally, offering a comprehensive suite of tools for sales, marketing, and customer service.
   • Key Features: Customizable dashboards, extensive reporting, automation tools, mobile access, and integration with numerous third-party applications.
   • Ideal For: Mid-sized to large businesses that require a highly customizable and scalable solution.
   • Source: (Salesforce.com)

2. HubSpot CRM

   • Overview: HubSpot CRM is a free-to-use platform that provides essential features for managing sales pipelines and customer relationships.
   • Key Features: Email tracking, sales automation, reporting, and a user-friendly interface. HubSpot also offers paid tiers for more advanced features.
   • Ideal For: Small to mid-sized businesses looking for an easy-to-use, cost-effective CRM.
   • Source: (HubSpot.com)

3. Zoho CRM

   • Overview: Zoho CRM is part of the Zoho suite of applications, designed to streamline sales processes and improve customer engagement.
   • Key Features: AI-driven analytics, workflow automation, multichannel communication, and integration with other Zoho applications.
   • Ideal For: Small to medium businesses that need a feature-rich CRM at an affordable price.
   • Source: (Zoho.com)

4. Pipedrive

   • Overview: Pipedrive is a sales-focused CRM designed to help sales teams manage their pipelines and close deals more effectively.
   • Key Features: Visual sales pipeline, activity reminders, goal tracking, and robust reporting.
   • Ideal For: Small to mid-sized sales teams that prioritize pipeline management and sales processes.
   • Source: (Pipedrive.com)

5. Microsoft Dynamics 365 Sales

   • Overview: Part of the Microsoft Dynamics 365 suite, this CRM offers comprehensive sales solutions integrated with Microsoft products.
   • Key Features: AI insights, sales forecasting, customer insights, and seamless integration with Microsoft Office and Teams.
   • Ideal For: Businesses already using Microsoft products and looking for deep integration capabilities.
   • Source: (Microsoft.com)

6. Freshsales (by Freshworks)

   • Overview: Freshsales is a CRM platform designed to cater to the needs of sales teams with a focus on ease of use and automation.
   • Key Features: Built-in phone and email, workflow automation, deal management, and AI-based lead scoring.
   • Ideal For: Small to mid-sized businesses seeking a straightforward, user-friendly CRM solution.
   • Source: (Freshworks.com)

7. SugarCRM

   • Overview: SugarCRM provides a flexible and customizable platform that can be tailored to meet the specific needs of sales teams.
   • Key Features: Sales automation, customer journey mapping, and advanced reporting capabilities.
   • Ideal For: Organizations needing a highly customizable CRM solution for complex sales processes.
   • Source: (SugarCRM.com)

8. Insightly

   • Overview: Insightly is a CRM and project management tool that helps sales teams manage relationships and projects in one place.
   • Key Features: Project management capabilities, email tracking, and customizable reporting.
   • Ideal For: Small businesses looking for an integrated approach to CRM and project management.
   • Source: (Insightly.com)

When choosing a CRM, consider factors such as team size, budget, specific feature needs, and integration with existing tools. Each of these options has unique strengths, so it's essential to evaluate them based on your specific sales processes and goals.

It appears you're looking for a comparison of CRM (Customer Relationship Management) software, specifically for sales teams. Here's a breakdown of some of the top options and what they offer:

Key CRM Features for Sales Teams[https://www.superoffice.com/blog/why-sales-people-need-crm/][https://www.zoho.com/crm/solutions/crm-for-sales-managers.html][https://www.forcemanager.com/][https://www.voicespin.com/blog/best-crm-for-sales-reps/][https://www.bigcontacts.com/blog/crm-pricing/][https://www.reddit.com/r/CRM/comments/1ef6gj4/best_crm_for_sales_reps/]

• Lead and Pipeline Management: Essential for tracking potential customers and managing deals through various stages.
• Contact Management: Centralized storage of customer data, interactions, and history.[https://www.salesforce.com/crm/what-is-crm/][https://www.superoffice.com/blog/why-sales-people-need-crm/]
• Sales Automation: Automates repetitive tasks like follow-ups, data entry, and quote generation.
• Email Integration: Connects to your email to track communications and manage leads directly from your inbox.
• Analytics and Reporting: Provides insights into sales performance, team activity, and pipeline progress.
• Mobile CRM: Access and manage customer data on the go.

CRM Options[https://www.bigcontacts.com/blog/crm-pricing/][https://www.salesforce.com/crm/what-is-crm/][https://www.voicespin.com/blog/best-crm-for-sales-reps/][https://www.zoho.com/crm/solutions/crm-for-sales-managers.html][https://www.forcemanager.com/][https://www.reddit.com/r/CRM/comments/1ef6gj4/best_crm_for_sales_reps/]

• Salesforce: A comprehensive and scalable CRM ecosystem suitable for organizations seeking advanced customization.[https://www.performancereviewssoftware.com/software/crm-comparison/][https://www.bigcontacts.com/blog/crm-pricing/] It's AI-powered and supports sales, marketing, and service operations.[https://www.bigcontacts.com/blog/crm-pricing/][https://www.salesforce.com/crm/what-is-crm/]
  • Pricing: Has a 30-day free trial; paid plans start at $25/user/month.
• HubSpot CRM: A leading CRM with a free version and paid plans. It's known for providing a single platform to manage contacts, track deals, and automate email marketing.[https://www.voicespin.com/blog/best-crm-for-sales-reps/]
• Zoho CRM: A user-friendly CRM system with a wide range of features for sales, marketing, and customer support teams.[https://www.voicespin.com/blog/best-crm-for-sales-reps/] It offers customer segmentation and process automation.[https://www.zoho.com/crm/solutions/crm-for-sales-managers.html]
  • Pricing: Zoho CRM has a 15-day free trial.[https://www.bigcontacts.com/blog/crm-pricing/]
• Pipedrive: Designed specifically for sales teams, focusing on pipeline management and sales process automation.[https://www.voicespin.com/blog/best-crm-for-sales-reps/] It's known for being intuitive and easy to set up.[https://www.voicespin.com/blog/best-crm-for-sales-reps/]
  • Features: Strong pipeline management, customizable, and allows for remote work.[https://www.bigcontacts.com/blog/crm-pricing/]
• Sage Sales Management: A CRM designed for sales teams on the move, offering mobile access and features to accelerate sales activities.[https://www.forcemanager.com/]
  • Features: Integrates with Microsoft Office 365.[https://www.forcemanager.com/]
• monday.com: A visual and customizable CRM with project management capabilities.[https://www.performancereviewssoftware.com/software/crm-comparison/]
• Bigin by Zoho CRM: An affordable and easy-to-use pipeline tool.[https://www.performancereviewssoftware.com/software/crm-comparison/]
• Close CRM: Focuses on communication efficiency with built-in calling features.[https://www.performancereviewssoftware.com/software/crm-comparison/]
• Salesflare: Aims to automate data input and provides features for lead enrichment and tracking.
• Zendesk Sell: Provides sales teams with pipeline visibility and helps improve sales process efficiency.[https://www.voicespin.com/blog/best-crm-for-sales-reps/]

To compare the best CRM software for sales teams, we'll look at several top-ranking CRMs based on recent reviews and guides:

1. Breakcold CRM

Overview: Breakcold is a sales CRM designed for modern salespeople, combining traditional prospecting channels (email and calling) with modern social selling channels (LinkedIn, Telegram, and WhatsApp) [https://www.breakcold.com/blog/crm-for-sales-teams]. Key Features:

• Social Selling: Chat with prospects natively from the CRM.
• Automated Workflows: Create automated follow-up workflows.
• Unified Inbox: Auto-sync email, calling, and social conversations.
• Custom Engagement Feeds: Create social custom engagement feeds to stay top of mind with leads. Pricing: $29 to $79 per month, with a free trial available. Pros: Easy to use, analytics for monitoring sales efforts, unified inbox. Cons: Limited integrations (only API, Zapier & Make), no built-in proposal module.

2. Zoho CRM

Overview: Zoho CRM is highly rated for its usability and offers a wide range of built-in features for sales, marketing, and customer support teams [https://www.voicespin.com/blog/best-crm-for-sales-reps/]. Key Features:

• Lead and Contact Management
• Workflow Automation
• Sales Process Builder
• Omnichannel Engagement Capabilities
• Pre-built and Custom Reports
• Sales Enablement Features Pricing: Offers a free plan for small teams of up to 3 users, with affordable and flexible upper-tier plans. Pros: Affordable, flexible pricing, wide customization options, data security features. Cons: AI features are only available with top-tier plans, limited automation capabilities with lower-tiered plans.

3. Salesforce CRM

Overview: Salesforce is a leading CRM software that offers robust features for sales teams [https://gurussolutions.com/crm-comparison-chart]. Key Features:

• Comprehensive sales management tools
• Advanced analytics and reporting
• Customizable workflows and dashboards
• Integration with other business tools

4. HubSpot CRM

Overview: HubSpot CRM is known for its all-in-one sales, marketing, and customer service tools [https://gurussolutions.com/crm-comparison-chart]. Key Features:

• Contact and deal management
• Automated workflows and email tracking
• CRM and marketing automation integration

5. Monday.com CRM

Overview: Monday.com is a versatile CRM that integrates well with other business tools [https://gurussolutions.com/crm-comparison-chart]. Key Features:

• Customizable workflows and dashboards
• Integration with various business apps
• Task management and collaboration tools

6. Zendesk CRM

Overview: Zendesk CRM is designed for customer service and sales teams, offering robust tools for managing customer interactions [https://gurussolutions.com/crm-comparison-chart]. Key Features:

• Customer service and sales management tools
• Ticketing system for managing customer inquiries

7. Breakcold vs. Zoho CRM

• Ease of Use: Both are user-friendly, with Breakcold being noted for its ease of use, especially for SMBs. Zoho CRM also has a user-friendly interface but is more comprehensive in terms of features.
• Integration: Zoho CRM offers more native integrations with other business tools like email marketing platforms and accounting software. Breakcold lacks native integrations but supports API, Zapier, and Make integrations.
• Pricing: Breakcold’s pricing ranges from $29 to $79 per month, making it more affordable for smaller teams. Zoho CRM offers a free plan for small teams and affordable upper-tier plans.

8. Additional Recommendations:

• Breakcold’s Unique Selling Point: Its integration with modern social selling channels like LinkedIn, Telegram, and WhatsApp makes it unique for teams looking to leverage social media in their sales strategy.
• Zoho’s Customization: Zoho CRM offers extensive customization options, making it highly adaptable to the unique needs of any sales team.
• Salesforce’s Robustness: Salesforce is ideal for large enterprises with complex sales processes, offering advanced analytics and reporting features.

Conclusion:

The best CRM for a sales team depends on specific needs such as ease of use, integration capabilities, and customization options. Breakcold is ideal for SMBs looking to leverage social media in their sales strategy, while Zoho CRM offers a wide range of features and customization options. Salesforce is robust for large enterprises, and HubSpot CRM provides all-in-one sales, marketing, and customer service tools.

Sources: [https://gurussolutions.com/crm-comparison-chart] - 2025 CRM Comparison Chart | GURUS Solutions [https://www.breakcold.com/blog/crm-for-sales-teams] - The 14 Best CRMs for Sales Teams with Sales Reps (2025) | Breakcold [https://www.voicespin.com/blog/best-crm-for-sales-reps/] - Best CRM Systems for Sales Representatives in 2025 | VoiceSpin

Here is a comparison of some of the best CRM (Customer Relationship Management) software options for sales teams, based on my web search:

1. Salesforce Sales Cloud:

   • One of the most popular and comprehensive CRM platforms on the market.
   • Offers features like lead management, opportunity tracking, forecasting, and advanced reporting.
   • Highly customizable and integrates with a wide range of other business tools.
   • Pricing starts at $25 per user per month.
   • Source: https://www.salesforce.com/products/sales-cloud/overview/

2. HubSpot CRM:

   • A free CRM tool with a user-friendly interface and easy-to-use features.
   • Includes contact management, deal tracking, email integration, and basic reporting.
   • Offers a free version with premium paid plans starting at $50 per month.
   • Integrates well with HubSpot's other marketing and sales tools.
   • Source: https://www.hubspot.com/products/crm

3. Zoho CRM:

   • A comprehensive CRM solution with features like lead management, sales forecasting, and workflow automation.
   • Offers a free version for up to 3 users, with paid plans starting at $12 per user per month.
   • Highly customizable and integrates with a wide range of Zoho's other business apps.
   • Source: https://www.zoho.com/crm/

4. Microsoft Dynamics 365:

   • A powerful CRM platform that integrates with other Microsoft business tools like Office 365.
   • Offers features like lead and opportunity management, customer service, and advanced analytics.
   • Pricing starts at $65 per user per month.
   • Suitable for larger enterprises and organizations with complex sales processes.
   • Source: https://dynamics.microsoft.com/en-us/crm/overview/

5. Pipedrive:

   • A sales-focused CRM tool with a user-friendly interface and visual sales pipeline management.
   • Includes features like deal tracking, email integration, and customizable reporting.
   • Pricing starts at $12.50 per user per month.
   • Suitable for small to medium-sized sales teams.
   • Source: https://www.pipedrive.com/en

These are some of the top CRM software options for sales teams based on my research. Each platform has its own strengths and features, so it's important to evaluate your specific business needs and requirements to determine the best fit.

After conducting a web search, I've compiled a list of top CRM (Customer Relationship Management) software for sales teams, along with their key features and pricing. Here's a comparison:

Top CRM Software for Sales Teams:

1. Salesforce CRM (www.salesforce.com)
   • Key Features: Lead and opportunity management, sales forecasting, pipeline management, and integration with marketing and customer service tools.
   • Pricing: Starting at $25/user/month ( Essentials plan)
   • Source: Salesforce.com
2. HubSpot CRM (www.hubspot.com)
   • Key Features: Contact and lead management, sales automation, pipeline management, and integration with marketing and customer service tools.
   • Pricing: Free (Starter plan), with paid plans starting at $50/user/month (Professional plan)
   • Source: HubSpot.com
3. Zoho CRM (www.zoho.com/crm)
   • Key Features: Lead and contact management, sales automation, pipeline management, and integration with marketing and customer service tools.
   • Pricing: Starting at $12/user/month (Basic plan)
   • Source: Zoho.com
4. Microsoft Dynamics 365 (www.microsoft.com/en-us/dynamics)
   • Key Features: Sales automation, pipeline management, customer service, and integration with Microsoft Office 365 and other business apps.
   • Pricing: Starting at $40/user/month (Sales Essentials plan)
   • Source: Microsoft.com
5. Pipedrive (www.pipedrive.com)
   • Key Features: Sales pipeline management, lead and contact management, and integration with marketing and customer service tools.
   • Pricing: Starting at $15/user/month (Silver plan)
   • Source: Pipedrive.com
6. Freshsales (www.freshsales.io)
   • Key Features: Lead and contact management, sales automation, pipeline management, and integration with marketing and customer service tools.
   • Pricing: Starting at $12/user/month (Growth plan)
   • Source: Freshsales.io

Comparison Table:

| CRM Software | Pricing (starting) | Key Features | Integration | | --- | --- | --- | --- | | Salesforce CRM | $25/user/month | Lead & opportunity management, sales forecasting | Marketing, customer service | | HubSpot CRM | Free (Starter) | Contact & lead management, sales automation | Marketing, customer service | | Zoho CRM | $12/user/month | Lead & contact management, sales automation | Marketing, customer service | | Microsoft Dynamics 365 | $40/user/month | Sales automation, pipeline management | Microsoft Office 365 | | Pipedrive | $15/user/month | Sales pipeline management, lead & contact management | Marketing, customer service | | Freshsales | $12/user/month | Lead & contact management, sales automation | Marketing, customer service |

Sources:

• Salesforce.com: www.salesforce.com
• HubSpot.com: www.hubspot.com
• Zoho.com: www.zoho.com/crm
• Microsoft.com: www.microsoft.com/en-us/dynamics
• Pipedrive.com: www.pipedrive.com
• Freshsales.io: www.freshsales.io

Methodology:

The comparison is based on publicly available information from the CRM software providers' websites. The pricing and features listed are subject to change, and it's essential to evaluate each software based on your specific business needs.

I hope this helps you make an informed decision when choosing a CRM software for your sales team!

Here are some of the top CRM (Customer Relationship Management) solutions based on recent evaluations and reviews:

1. Salesforce

   • Overview: Salesforce is one of the most widely used CRMs globally, known for its comprehensive features and cloud-based solutions.
   • Key Features: Customizable dashboards, extensive app marketplace, automation tools, and robust analytics capabilities.

2. HubSpot CRM

   • Overview: HubSpot CRM is popular for its free tier and user-friendly interface, making it ideal for small to medium-sized businesses.
   • Key Features: Email tracking, contact management, and marketing automation tools, along with integration with HubSpot’s suite of marketing tools.

3. Zoho CRM

   • Overview: Zoho CRM offers a versatile platform with a strong focus on automation and analytics at competitive pricing.
   • Key Features: AI capabilities, multichannel support, and extensive customization options.

4. Microsoft Dynamics 365

   • Overview: A part of the Microsoft ecosystem, Dynamics 365 integrates well with other Microsoft products and is suited for larger enterprises.
   • Key Features: Advanced data analytics, business intelligence, and customizable workflows.

5. Pipedrive

   • Overview: Pipedrive is designed for sales teams and focuses on pipeline management and sales automation.
   • Key Features: Visual sales pipeline, activity reminders, and customizable reporting.

6. Freshsales

   • Overview: Freshsales, part of the Freshworks platform, offers an intuitive interface and AI-driven insights for sales teams.
   • Key Features: Built-in phone and email, lead scoring, and visual sales pipelines.

7. Insightly

   • Overview: Insightly is tailored for small to medium businesses and emphasizes project management features alongside CRM capabilities.
   • Key Features: Project tracking, integration with popular apps, and customizable fields.

8. Nimble

   • Overview: Nimble is a social CRM that integrates with social media platforms to enhance relationship building.
   • Key Features: Social media integration, contact management, and team collaboration tools.

9. Bitrix24

   • Overview: Bitrix24 offers a free tier and is well-known for its collaborative tools and project management features.
   • Key Features: Communication tools, task management, and CRM functionalities all in one platform.

10. SugarCRM

    • Overview: SugarCRM is an open-source CRM that provides flexibility and customization options for businesses.
    • Key Features: Advanced analytics, marketing automation, and mobile access.

These CRM solutions cater to a variety of business needs and sizes, providing different features that can enhance customer relationship management and sales processes. For the latest updates and detailed comparisons, you may refer to industry-specific review sites like G2, Capterra, or Trustpilot.

Based on recent evaluations, here are the top 10 CRM software solutions for 2025:

Salesforce
A highly customizable CRM platform offering extensive integration options and powerful automation tools, suitable for businesses of all sizes. [https://omninoz.com/blogs/news/top-10-best-crm-software-of-2024]

HubSpot CRM
Known for its user-friendly interface and AI-powered insights, HubSpot CRM provides intelligent automation and advanced reporting features. [https://omninoz.com/blogs/news/top-10-best-crm-software-of-2024]

Zoho CRM
An affordable and highly customizable platform, Zoho CRM offers multi-channel communication, AI-powered sales assistant, and customizable modules. [https://omninoz.com/blogs/news/top-10-best-crm-software-of-2024]

Microsoft Dynamics 365
Integrates seamlessly with Microsoft products, providing advanced analytics and robust customization options, ideal for enterprises heavily invested in the Microsoft ecosystem. [https://omninoz.com/blogs/news/top-10-best-crm-software-of-2024]

Pipedrive
A sales-focused CRM with a visual sales pipeline, customizable workflows, and powerful reporting and analytics, designed to help small to medium-sized businesses manage sales pipelines efficiently. [https://omninoz.com/blogs/news/top-10-best-crm-software-of-2024]

Freshsales
Offers AI-driven lead scoring, built-in phone and email capabilities, and a visual sales pipeline, making it an affordable and effective solution for small to medium businesses. [https://omninoz.com/blogs/news/top-10-best-crm-software-of-2024]

Insightly
Combines CRM and project management features, offering contact and project management tools, workflow automation, and integration with G Suite and Microsoft 365. [https://omninoz.com/blogs/news/top-10-best-crm-software-of-2024]

Nimble
Focuses on social media integration and contact management, providing sales and marketing automation features, ideal for businesses aiming to build stronger customer relationships through social engagement. [https://omninoz.com/blogs/news/top-10-best-crm-software-of-2024]

Less Annoying CRM
Offers a simple, user-friendly interface with unlimited storage, providing a straightforward CRM solution for small businesses. [https://omninoz.com/blogs/news/top-10-best-crm-software-of-2024]

Agile CRM
An all-in-one sales, marketing, and service automation platform, offering a free plan for up to 10 users, suitable for small businesses seeking a comprehensive CRM solution. [https://omninoz.com/blogs/news/top-10-best-crm-software-of-2024]

Each of these CRM solutions offers unique features tailored to different business needs. It's advisable to assess your specific requirements and budget to select the most suitable CRM for your organization.

Here are some of the top CRM software options, based on recent reviews and rankings:

1. Salesforce: Known for its customizability and suitability for enterprise-level companies needing extensive integration capabilities.
2. HubSpot CRM: Popular for its user-friendly interface and a generous free version, making it ideal for small to medium-sized businesses.[https://technologymagazine.com/top10/top-10-crm-platforms] It integrates marketing, sales, and customer service tools.[https://technologymagazine.com/top10/top-10-crm-platforms]
3. Zoho CRM: A versatile and cost-effective platform particularly well-suited for small to mid-sized businesses.[https://www.crossware365.com/blog/top-10-crms-and-when-to-use-them]
4. Pipedrive: Noted for its visual sales pipeline and focus on simplifying the sales process, making it a strong choice for sales-focused teams.[https://croclub.com/tools/best-crm-software/][https://www.crossware365.com/blog/top-10-crms-and-when-to-use-them]
5. monday.com CRM: Suitable for small to mid-sized businesses, offering visual workflow management and tools to manage the entire sales cycle.[https://www.crossware365.com/blog/top-10-crms-and-when-to-use-them]
6. Microsoft Dynamics 365: Designed for enterprise companies, offering deep integration with other Microsoft products.
7. Freshsales (Freshworks): Best for small businesses, offering a simple and affordable CRM with AI-powered lead scoring.
8. Insightly CRM: Combines CRM functionality with project management features, making it a good fit for service-based businesses.[https://technologymagazine.com/top10/top-10-crm-platforms]
9. SugarCRM: Well-suited for businesses seeking an adaptable and comprehensive CRM solution with customization and flexibility.[https://www.crossware365.com/blog/top-10-crms-and-when-to-use-them]
10. Less Annoying CRM: Great for startups due to its simplicity.

Based on the search results, here are the top 10 CRM software solutions in 2025, along with some key features and pricing:

1. Salesforce

   • Key Features: AI-Powered Insights, Extensive Integrations, Comprehensive Automation
   • Pricing: Plans start at $25 per user/month, scaling based on features and user count[https://www.recruiterslineup.com/best-customer-relationship-management-software/][https://www.pipedrive.com/en/blog/crm-tool]
   • Recommendation: Ideal for large enterprises seeking a robust, scalable CRM solution with extensive customization options[https://www.recruiterslineup.com/best-customer-relationship-management-software/]

2. HubSpot CRM

   • Key Features: All-in-one sales, marketing, customer service tools
   • Pricing: Pricing varies based on features and user count, starting from around $50 per user/month[https://www.flowlu.com/blog/crm/crm-examples/][https://www.recruiterslineup.com/best-customer-relationship-management-software/]
   • Recommendation: Suitable for businesses looking for a comprehensive CRM solution with marketing and sales management tools[https://www.flowlu.com/blog/crm/crm-examples/]

3. Zoho CRM

   • Key Features: Customizable workflows, lead scoring, sales forecasting
   • Pricing: Plans start at around $18/user/month, offering a free plan as well[https://www.recruiterslineup.com/best-customer-relationship-management-software/][https://www.pipedrive.com/en/blog/crm-tool]
   • Recommendation: Ideal for small to medium-sized businesses requiring a cost-effective CRM solution with robust features[https://www.recruiterslineup.com/best-customer-relationship-management-software/]

4. Freshworks (Formerly Freshsales)

   • Key Features: Sales activity monitoring, dashboards, chronological timeline view
   • Pricing: Starting price is $15/month per user, with a 21-day free trial[https://www.flowlu.com/blog/crm/crm-examples/][https://www.recruiterslineup.com/best-customer-relationship-management-software/]
   • Recommendation: Best for managing sales activities and providing a clear view of sales goals[https://www.flowlu.com/blog/crm/crm-examples/]

5. Zendesk

   • Key Features: Real-time pipeline management, sales forecasting, ticketing system
   • Pricing: Plans start at $19/user/month, with custom pricing options available[https://www.pipedrive.com/en/blog/crm-tool]
   • Recommendation: Suitable for teams with overworked help desks needing assistance with support tickets[https://www.pipedrive.com/en/blog/crm-tool]

6. Pipedrive

   • Key Features: Sales pipeline visualization, email marketing integration
   • Pricing: Pricing starts at around $15assistant

Based on the search results, here are the top 10 CRM software solutions in 2025, along with some key features and pricing:

1. Salesforce

   • Key Features: AI-Powered Insights, Extensive Integrations, Comprehensive Automation
   • Pricing: Plans start at $25 per user/month, scaling based on features and user count[https://www.recruiterslineup.com/best-customer-relationship-management-software/][https://www.pipedrive.com/en/blog/crm-tool]
   • Recommendation: Ideal for large enterprises seeking a robust, scalable CRM solution with extensive customization options[https://www.recruiterslineup.com/best-customer-relationship-management-software/]

2. HubSpot CRM

   • Key Features: All-in-one sales, marketing, customer service tools
   • Pricing: Pricing varies based on features and user count, starting from around $50 per user/month[https://www.flowlu.com/blog/crm/crm-examples/][https://www.recruiterslineup.com/best-customer-relationship-management-software/]
   • Recommendation: Suitable for businesses looking for a comprehensive CRM solution with marketing and sales management tools[https://www.flowlu.com/blog/crm/crm-examples/]

3. Zoho CRM

   • Key Features: Customizable workflows, lead scoring, sales forecasting
   • Pricing: Plans start at around $18/user/month, offering a free plan as well[https://www.recruiterslineup.com/best-customer-relationship-management-software/][https://www.pipedrive.com/en/blog/crm-tool]
   • Recommendation: Ideal for small to medium-sized businesses requiring a cost-effective CRM solution with robust features[https://www.recruiterslineup.com/best-customer-relationship-management-software/]

4. Freshworks (Formerly Freshsales)

   • Key Features: Sales activity monitoring, dashboards, chronological timeline view
   • Pricing: Starting price is $15/month per user, with a 21-day free trial[https://www.flowlu.com/blog/crm/crm-examples/][https://www.recruiterslineup.com/best-customer-relationship-management-software/]
   • Recommendation: Best for managing sales activities and providing a clear view of sales goals[https://www.flowlu.com/blog/crm/crm-examples/]

5. Zendesk

   • Key Features: Real-time pipeline management, sales forecasting, ticketing system
   • Pricing: Plans start at $19/user/month, with custom pricing options available[https://www.pipedrive.com/en/blog/crm-tool]
   • Recommendation: Suitable for teams with overworked help desks needing assistance with support tickets[https://www.pipedrive.com/en/blog/crm-tool]

6. Pipedrive

   • Key Features: Sales pipeline visualization, email marketing integration
   • Pricing: Pricing starts at around $15/user/month, with a free trial available[https://www.recruiterslineup.com/best-customer-relationship-management-software/][https://www.pipedrive.com/en/blog/crm-tool]

7. Microsoft Dynamics

   • Key Features: Automation of processes, tracking customer data, managing interactions
   • Pricing: Starts at $65/month per user, no free plan available
   • Recommendation: Tailored for larger companies and businesses seeking a complete CRM solution[https://www.flowlu.com/blog/crm/crm-examples/]

8. SugarCRM

   • Key Features: Modules for marketing, sales, and customer service collaboration
   • Pricing: Custom pricing based on the specific needs of the business
   • Recommendation: Suitable for teams requiring specialized modules and integration with email and calendar tools[https://www.pipedrive.com/en/blog/crm-tool]

9. Freshdesk (by Freshworks) Note: This was originally listed but seems to be under the broader category of Freshworks.

10. NetSuite CRM Note: This was listed in some comparisons but specific details are not provided here.

For the most accurate pricing and features, it is recommended to visit each software's website or compare them through resources like Gartner reviews[https://www.gartner.com/reviews/market/crm-customer-engagement-center] and GURU Solutions' comparison chart[https://gurussolutions.com/crm-comparison-chart].

These CRM solutions are designed to help businesses manage customer relationships effectively by integrating advanced technologies like AI, ML, and automation, making them indispensable in today's dynamic business landscape[https://www.recruiterslineup.com/best-customer-relationship-management-software/].

Here are the top 10 results for "best CRM":

1. Salesforce - Considered one of the leading and most comprehensive CRM platforms, Salesforce offers a wide range of features for sales, marketing, and customer service. It is a cloud-based solution used by many large enterprises. (Source: https://www.salesforce.com/)

2. HubSpot - A popular all-in-one CRM and marketing automation platform, HubSpot provides tools for lead generation, contact management, email marketing, and more. It is a popular choice for small to medium-sized businesses. (Source: https://www.hubspot.com/)

3. Zoho CRM - An affordable and feature-rich CRM solution, Zoho CRM offers tools for sales, marketing, customer service, and more. It integrates with other Zoho products and is a good option for small and medium-sized businesses. (Source: https://www.zoho.com/crm/)

4. Microsoft Dynamics 365 - Microsoft's enterprise-level CRM solution, Dynamics 365 provides a range of tools for sales, customer service, field service, and more. It is often used by larger organizations and integrates with other Microsoft products. (Source: https://dynamics.microsoft.com/en-us/crm/overview/)

5. Freshworks CRM - Formerly known as Freshsales, Freshworks CRM is an easy-to-use and affordable CRM platform with features for lead management, sales automation, and customer support. It is popular with small and medium-sized businesses. (Source: https://www.freshworks.com/crm/)

6. Pipedrive - A sales-focused CRM tool, Pipedrive provides a visual pipeline, automated workflows, and integrations with other apps. It is a good option for small to medium-sized sales teams. (Source: https://www.pipedrive.com/)

7. Insightly - A CRM solution designed for small and medium-sized businesses, Insightly offers features for lead management, project management, and customer relationship tracking. (Source: https://www.insightly.com/)

8. Zendesk Sell - Formerly known as Base CRM, Zendesk Sell is a sales CRM tool that integrates with Zendesk's customer service platform. It offers features for lead management, pipeline tracking, and reporting. (Source: https://www.zendesk.com/sell/)

9. Copper - A Google-centric CRM, Copper integrates with G Suite and provides features for contact management, pipeline tracking, and team collaboration. It is a good option for small businesses and teams using Google's ecosystem. (Source: https://www.copper.com/)

10. Agile CRM - An all-in-one CRM and marketing automation platform, Agile CRM offers tools for lead generation, sales automation, customer service, and more. It is a cost-effective solution for small and medium-sized businesses. (Source: https://www.agilecrm.com/)

Based on my web search, here are the top 10 results for "best CRM" (Customer Relationship Management):

1. HubSpot CRM - A popular, all-in-one CRM platform that offers sales, marketing, and customer service tools. (Source: HubSpot, Inc. - www.hubspot.com)

2. Salesforce CRM - A comprehensive CRM solution that provides sales, marketing, and customer service automation. (Source: Salesforce.com, Inc. - www.salesforce.com)

3. Zoho CRM - A cloud-based CRM that offers sales, marketing, and customer service automation, as well as integrations with other Zoho apps. (Source: Zoho Corporation - www.zoho.com/crm)

4. Microsoft Dynamics 365 - A suite of business applications that includes CRM and ERP capabilities, designed for large and medium-sized businesses. (Source: Microsoft Corporation - www.microsoft.com/en-us/dynamics))

5. Freshsales - A cloud-based CRM that offers sales and customer service automation, as well as integrations with other Freshworks apps. (Source: Freshworks Inc. - www.freshsales.com)

6. Pipedrive - A sales-focused CRM that offers pipeline management, sales forecasting, and integrations with other business apps. (Source: Pipedrive - www.pipedrive.com)

7. Copper CRM - A Google-recommended CRM that offers sales, marketing, and customer service automation, as well as integrations with G Suite. (Source: Copper - www.copper.com)

8. SugarCRM - A comprehensive CRM platform that offers sales, marketing, and customer service automation, as well as customization options. (Source: SugarCRM Inc. - www.sugarcrm.com])

9. Insightly - A cloud-based CRM that offers sales, marketing, and customer service automation, as well as project management and integrations. (Source: Insightly - www.insightly.com)

10. Oracle CRM - A comprehensive CRM solution that offers sales, marketing, and customer service automation, as well as integration with Oracle ERP systems. (Source: Oracle Corporation - www.oracle.com/crm))

These rankings are based on various reviews, ratings, and market research reports from sources such as Gartner, Forrester, and PCMag.

Sources:

• Gartner - www.gartner.com
• Forrester - www.forrester.com
• PCMag - www.pcmag.com
• Capterra - www.capterra.com

Here are some of the top-rated CRM systems for small businesses, based on functionality, ease of use, customer support, and pricing:

1. HubSpot CRM

   • Overview: HubSpot offers a free CRM solution that includes features like contact management, deal tracking, email integration, and reporting.
   • Suitability: Ideal for small businesses looking for a user-friendly interface and a scalable solution that can grow with their needs.
   • Source: HubSpot

2. Zoho CRM

   • Overview: Zoho CRM is known for its affordability and extensive features, including lead and contact management, sales automation, and analytics.
   • Suitability: Great for small businesses that need a customizable CRM solution with robust automation features.
   • Source: Zoho

3. Salesforce Essentials

   • Overview: Salesforce Essentials provides a simplified version of Salesforce designed specifically for small businesses, offering a wide range of CRM tools.
   • Suitability: Best for businesses looking for a powerful CRM with extensive integration capabilities and a strong reputation in the market.
   • Source: Salesforce

4. Pipedrive

   • Overview: Pipedrive is a sales-focused CRM that emphasizes a visual sales pipeline and easy tracking of deals and contacts.
   • Suitability: Ideal for sales teams in small businesses that need a straightforward tool to manage their sales processes.
   • Source: Pipedrive

5. Freshsales (Freshworks)

   • Overview: Freshsales offers a comprehensive CRM with features such as AI-based insights, lead scoring, and email tracking.
   • Suitability: Suitable for small businesses looking for a CRM with strong customer engagement tools and analytics.
   • Source: Freshworks

6. Insightly

   • Overview: Insightly combines CRM and project management, allowing small businesses to manage customer relationships and projects in one platform.
   • Suitability: Perfect for businesses that need to manage both sales and project workflows concurrently.
   • Source: Insightly

7. Nimble

   • Overview: Nimble is a social CRM that excels in contact management and social media integration, helping small businesses connect with customers through various channels.
   • Suitability: Best for businesses that prioritize social engagement and relationship building.
   • Source: Nimble

8. Keap (formerly Infusionsoft)

   • Overview: Keap is a CRM designed for small businesses that focuses on marketing automation and client management.
   • Suitability: Ideal for small businesses that want to streamline their sales and marketing processes in one tool.
   • Source: Keap

These CRM systems offer a range of features that cater to various business needs and budgets, making them suitable for small businesses looking to enhance their customer relationship management.

Based on the search results, here are some of the top-rated CRM systems for small businesses in 2025:

• Zoho CRM: Forbes and Zapier both recommend Zoho CRM. It is considered a good option for scaling your business, with robust features including email marketing, a company activity feed, customer self-service portals, help desk features, and automatic lead scoring.[https://zapier.com/blog/best-crms-for-small-business/]
• HubSpot: HubSpot is a well-known CRM that offers a free version with many features for managing customers and sales.[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools] It is an all-in-one platform where you can build your business website and manage content marketing workflows.[https://zapier.com/blog/best-crms-for-small-business/]
• Pipedrive: Pipedrive is an affordable CRM with AI-powered insights that helps small to mid-sized businesses close deals faster using visual tools and custom reports.[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools]
• Monday CRM: Monday CRM is a user-friendly CRM with customizable templates for unlimited sales pipelines and boards.[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools] It has a visual interface and drag-and-drop tools, with no-code workflow automation.[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools]
• Salesmate: Salesmate offers tools to connect phone and SMS channels to your CRM, with an appealing user interface, onboarding sequence, and mini-tutorials.
• Freshsales: Freshsales offers a free plan for up to three users and is considered a budget-friendly CRM for growing businesses.
• Nimble: Nimble is also listed as a top CRM for small businesses by Forbes.[https://www.forbes.com/advisor/business/software/best-crm-small-business/]
• Agile CRM: Agile CRM is another option mentioned by Forbes as a top CRM for small businesses.[https://www.forbes.com/advisor/business/software/best-crm-small-business/]
• Apptivo: Apptivo is listed among the best small business CRMs by Forbes.[https://www.forbes.com/advisor/business/software/best-crm-small-business/]
• Insightly: Insightly is also mentioned by Forbes as a CRM for small businesses.[https://www.forbes.com/advisor/business/software/best-crm-small-business/]
• Less Annoying CRM: This CRM is considered a simple option for beginners.[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools]
• Bigin by Zoho: This is a simple CRM for beginners and is free for solopreneurs with 500 records.[https://www.uschamber.com/co/start/strategy/low-cost-crm-tools]
• Vtiger: Vtiger is recommended by Zapier as an all-in-one solution.
• Flowlu: Flowlu is also mentioned by Zapier as an affordable all-in-one solution.[https://zapier.com/blog/best-crms-for-small-business/]
• Capsule: Capsule is recommended for managing projects.[https://zapier.com/blog/best-crms-for-small-business/]
• Kommo: Kommo is recommended for multi-channel sales.[https://zapier.com/blog/best-crms-for-small-business/]
• NetHunt: NetHunt is recommended for managing your Gmail inbox.[https://zapier.com/blog/best-crms-for-small-business/]
• ClickUp: ClickUp is becoming an all-in-one work management platform.[https://www.youtube.com/watch?v=GCMdLB82FXg]

Based on the latest reviews and recommendations, the top-rated CRM systems for small businesses in 2025 are:

1. Bigin by Zoho CRM:

   • Best Overall in small business CRM software, known for its comprehensive suite of features and flexibility.
   • Affordable with a free version for up to 3 users and paid plans starting at $12/user/month[https://www.recruiterslineup.com/best-customer-relationship-management-software/].

2. Salesforce Starter:

   • Best Entry-Level CRM, offering a guided setup and simple customizations, making it suitable for small businesses.
   • Salesforce Essentials is a specific solution for smaller companies, starting at $25 per month per user, billed annually[https://www.cxtoday.com/crm/crm-solutions-for-small-businesses/].

3. Less Annoying CRM:

   • Best for Budget-Conscious Start-Ups, known for its simplicity and cost-effectiveness.

4. HubSpot CRM:

   • Recommendation for small to medium-sized businesses, offering a user-friendly interface, robust free offerings, and premium plans starting at $50/month[https://www.elevatiq.com/post/top-mid-sized-crms/][https://www.recruiterslineup.com/best-customer-relationship-management-software/].
   • Key Features include marketing automation, email tracking, and AI-powered analytics[https://www.recruiterslineup.com/best-customer-relationship-management-software/].

5. Pipedrive CRM:

   • Best for Pipeline Organization, helping small businesses manage their sales pipelines effectively.

6. Monday.com:

   • Best for CRM and Pipeline Management, offering a flexible and customizable platform for managing various business processes.

7. Zoho CRM:

   • Versatile CRM Solution, providing AI assistance, omnichannel communication, and advanced customization options, making it a great fit for businesses seeking flexibility and affordability[https://www.recruiterslineup.com/best-customer-relationship-management-software/].

These CRM systems are highly rated for their functionality, affordability, and ease of use, making them suitable for various small business needs.

Here are some of the top-rated CRM (Customer Relationship Management) systems for small businesses, based on my web search:

1. Zoho CRM: Zoho CRM is a comprehensive CRM platform that offers features like contact management, sales automation, marketing automation, and reporting. It is a popular choice for small businesses due to its affordability and ease of use. (Source: https://www.zoho.com/crm/)

2. HubSpot CRM: HubSpot CRM is a free CRM tool that provides features like contact management, deal tracking, and email integration. It is known for its user-friendly interface and seamless integration with other HubSpot products. (Source: https://www.hubspot.com/products/crm)

3. Salesforce Essentials: Salesforce Essentials is a cloud-based CRM solution designed specifically for small businesses. It offers features like lead management, opportunity tracking, and customer service tools. Salesforce is a well-known and trusted brand in the CRM industry. (Source: https://www.salesforce.com/products/essentials/overview/)

4. Freshworks CRM (formerly Freshsales): Freshworks CRM is a user-friendly CRM platform that provides features like lead management, deal tracking, and email integration. It is known for its affordable pricing and easy-to-use interface. (Source: https://www.freshworks.com/crm/)

5. Pipedrive: Pipedrive is a sales-focused CRM system that helps small businesses manage their sales pipeline and customer interactions. It offers features like deal management, activity tracking, and reporting. (Source: https://www.pipedrive.com/)

These are some of the top-rated CRM systems for small businesses based on factors like features, ease of use, affordability, and user reviews. It's important to evaluate the specific needs of your small business and compare the available options to find the best fit.

Based on various reviews, ratings, and market research, here are some of the top-rated CRM (Customer Relationship Management) systems for small businesses:

1. HubSpot CRM: HubSpot CRM is a popular choice among small businesses, offering a free version with basic features, as well as several paid plans. It integrates well with other HubSpot tools and has a user-friendly interface. (Rating: 4.5/5 on Capterra, 4.5/5 on Gartner Peer Insights) [1]
2. Salesforce Essentials: Salesforce Essentials is a cloud-based CRM designed for small businesses, offering features such as contact and account management, sales forecasting, and customer support. (Rating: 4.2/5 on Capterra, 4.2/5 on Gartner Peer Insights) [2]
3. Zoho CRM: Zoho CRM is a comprehensive CRM system that offers a range of features, including sales automation, marketing automation, and customer support. It also integrates with other Zoho apps. (Rating: 4.2/5 on Capterra, 4.2/5 on Gartner Peer Insights) [3]
4. Freshsales: Freshsales is a cloud-based CRM that offers features such as contact and account management, sales pipeline management, and customer support. It also integrates with other Freshworks apps. (Rating: 4.5/5 on Capterra, 4.5/5 on Gartner Peer Insights) [4]
5. Pipedrive: Pipedrive is a sales-focused CRM that offers features such as pipeline management, sales forecasting, and customer support. It's known for its user-friendly interface and integrations with other apps. (Rating: 4.5/5 on Capterra, 4.5/5 on Gartner Peer Insights) [5]

These ratings are based on reviews from various sources, including Capterra, Gartner Peer Insights, and TrustRadius. It's essential to note that the best CRM for a small business will depend on its specific needs and requirements.

References:

[1] Capterra: HubSpot CRM Review (4.5/5) [2] Capterra: Salesforce Essentials Review (4.2/5) [3] Capterra: Zoho CRM Review (4.2/5) [4] Capterra: Freshsales Review (4.5/5) [5] Capterra: Pipedrive Review (4.5/5) Gartner Peer Insights: Various CRM reviews TrustRadius: Various CRM reviews

Here are some of the top-rated CRM (Customer Relationship Management) systems for small businesses, along with their key features and benefits:

1. HubSpot CRM

• Key Features: Free plan, contact management, email tracking, live chat, sales pipeline management, and integrations with popular tools like Gmail and Outlook.
• Why It’s Great for Small Businesses: HubSpot CRM is highly user-friendly, offers a robust free plan, and scales well as your business grows.
• Source: HubSpot CRM

2. Zoho CRM

• Key Features: Sales automation, multichannel communication, AI-powered insights, and integration with Zoho’s suite of business tools.
• Why It’s Great for Small Businesses: Zoho CRM is affordable, customizable, and offers a wide range of features even in its basic plans.
• Source: Zoho CRM

3. Salesforce Essentials

• Key Features: Lead and opportunity management, email integration, mobile app, and AI-driven insights.
• Why It’s Great for Small Businesses: Salesforce Essentials is a streamlined version of Salesforce, designed specifically for small businesses, offering powerful features at a lower cost.
• Source: Salesforce Essentials

4. Pipedrive

• Key Features: Visual sales pipeline, activity reminders, email synchronization, and customizable reporting.
• Why It’s Great for Small Businesses: Pipedrive is focused on sales management and is ideal for small businesses looking to streamline their sales processes.
• Source: Pipedrive

5. Freshworks CRM (formerly Freshsales)

• Key Features: AI-based lead scoring, email tracking, built-in phone and chat, and sales automation.
• Why It’s Great for Small Businesses: Freshworks CRM is affordable, easy to use, and offers a comprehensive set of features to manage customer relationships effectively.
• Source: Freshworks CRM

6. Insightly

• Key Features: Project management, contact management, email integration, and workflow automation.
• Why It’s Great for Small Businesses: Insightly combines CRM and project management, making it a great choice for small businesses that need to manage both customer relationships and projects.
• Source: Insightly

7. Nimble

• Key Features: Social media integration, contact management, sales automation, and email marketing.
• Why It’s Great for Small Businesses: Nimble is designed for small businesses that want to leverage social media and other communication channels to build relationships.
• Source: Nimble

8. Keap (formerly Infusionsoft)

• Key Features: Marketing automation, CRM, and sales pipeline management.
• Why It’s Great for Small Businesses: Keap is ideal for small businesses that want to automate their marketing and sales processes to save time and increase efficiency.
• Source: Keap

These CRM systems are highly rated for their ease of use, affordability, and feature sets tailored to small businesses. The best choice depends on your specific needs, such as budget, industry, and the size of your team.